http://support.microsoft.com/common/international.aspx?RDPATH=dm;en-us;select&target=assistance
:
: The link you had provided is the same website that the validation failure
: dialogue box directed me to go. It is a place that provides instruction
to
: UNINSTALL Office on my computer and offers an opportunity to buy a
validated
: copy.
:
: Is there a Microsoft phone number available that I use to talk to a tech
: person to have him undo the "genuine" issue from his side? I do not feel
: that I should pay for the service call when the problem is created by
: Microsoft.
:
: Andrew
:
:
:
:
: "DL" wrote:
:
: >
http://www.microsoft.com/genuine/selfhelp/Support.aspx?displaylang=en
: >
: > : > > Thanks Milly for your reply.
: > >
: > > I am not at my home computer which has the "genuine" problem, so I
cannot
: > > give you the exact wording, but the message essentially states that I
do
: > > not
: > > have a genuine Office and the dialogue box provides two buttons; one
: > > button
: > > is "remind me later" and the another brings me to a Microsoft website
that
: > > has instruction to remedy the problem. Unfortunately, the instruction
: > > shows
: > > how to UNINSTALL Office! The website also suggests that I buy a
validated
: > > copy of Office.
: > >
: > > I do not mind uninstall and reinstall MS Office Pro 2003, but to my
: > > understanding that the problem will still persist. I searched the
: > > internet
: > > for a solution and saw that there are hacks to go around this
"genuine"
: > > problem. I legally purchased this product, and thus, I want a legal
: > > solution
: > > that Microsoft sanctions.
: > >
: > > Can you help me? Thanks again.
: > >
: > > Andrew
: > >
: > >
: > >
: > > "Milly Staples [MVP - Outlook]" wrote:
: > >
: > >> What does the error message tell you to do?
: > >>
: > >> --
: > >> Milly Staples [MVP - Outlook]
: > >>
: > >> Post all replies to the group to keep the discussion intact.
: > >> ALWAYS post your Outlook version.
: > >> How to ask a question:
http://support.microsoft.com/KB/555375
: > >>
: > >>
: > >> After furious head scratching, Andrew Lee asked:
: > >>
: > >> | I purchased an OEM version of MS Office Pro 2003 in June 2004, and
I
: > >> | have been using it ever since then, including several occasions of
: > >> | updates (up to SP3). For the past two days I have been getting
: > >> | error messages when I opened an Office application indicating that
I
: > >> | do not have a genuine copy of Office.
: > >> |
: > >> | What can I do to LEGITMATELY eliminate this error message? Thanks
: > >> | for your help.
: > >> |
: > >> | Andrew
: > >>
: > >>
: > >> .
: > >>
: >
: >
: > .
: >
