MS Office may have crashed my Mac!

[John Wolf]

Received 2 major crashes this morning and both while I was using Office 2004
apps. The first my mac froze up (without a error message) and I had
Entourage, excel, Word, and Messenger open. And when I rebooted and started
using Entourage to type out a message I received a crash and got the error
below.

Office 2004 has been more reliable than older versions, but the memories of
the many crashes and bugs and bombs while running an MS app on the Mac
during the OS 7-9 days wont be forgotten. I believe that a MS app was
responsible for the 2 crashes I had this morning. MS has always had a nasty
habit of being more concerned about features than security, qnd stability.
If there are any MS MVP's here what do you say? Yes I will be sending this
email to MS.

I ran the extended Apple Hardware test in response to my post for help on
the Apple forums and the test came back fine as in no problems!


John

--
panic(cpu 0 caller 0x000A8C00): Uncorrectable machine check: pc =
00000000006AD52C, msr = 0000000000149030, dsisr = 40000000, dar =
0000000026D8C040
AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
L2FIR = 0000000000000000, BusFir = 0000000000000000

Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8C00 0x000A7E90 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x3FFCC500)
PC=0x006AD52C; MSR=0x00149030; DAR=0x26D8C040; DSISR=0x40000000;
LR=0x006C2078; R1=0x1CC33D30; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x02214180 0x006C2078 0x002D1B8C 0x002D0A54 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(405.1)@0x683000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x638000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
Exception state (sv=0x369A3A00)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000;
LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007;
root:xnu-792.24.17~1/RELEASE_PPC
Model: PowerBook6,5, BootROM 4.8.7f1, 1 processors, PowerPC G4 (1.2), 1.2
GHz, 1.25 GB
Graphics: ATI Mobility Radeon 9200, ATY,RV280M9+, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J7, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITACD-RW CW-8124
Parallel ATA Device: ST980210A, 74.53 GB

 

[CyberTaz]

Replied to elsewhere ‹ Please don't post the same message to multiple
groups. If using a newsreader & the issue involved justifies it the
technique of "cross-posting" is far more productive. Multi-posting, however,
makes it far more problematic for everyone ‹ including yourself ‹ to follow
the conversation & wastes a great deal of everyone's time... Time that could
be better spent assisting someone else.

Thanks for your consideration, understanding & cooperation.

Regards |:>)
Bob Jones
[MVP] Office:Mac