MS Office Printing Garbage

[Dolphineus]

Windows XP, SP2
MS Office 2000
Epson Stylus 740 Color printer

Cold boot computer. Am able to print from Notepad, Wordpad, Outloo
Express, and Internet Explorer without issue.

Open any MS Office 2000 application and when attempting to print a
getting garbage. It will print a line or two of crap on a page, an
then another and another.

Once you have opened an Office 2000 app, you are then unable to prin
from any application until you reboot.

I have uninstalled and reinstalled the printer driver. I have downloa
a new printer driver from Epson's website and installed that. I hav
uninstalled MS Office 2000, rebooted, and reinstalled Office 2000 an
still getting the same problem.

Anyone have any suggestions

 

[Mary Sauer]

Are you completely cleaning out the driver before reinstalling?
The Epson site does not show an XP driver on their web site. I assume you are using
the driver that shipped with XP.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

 

[Dolphineus]

Cold booted, removed the printer from the Printers and Faxex folder.
Selected File\Server Properties, navigated to the Drivers tab. Remove
three Epson printer drivers. Stopped print spooler service, deleted al
files in the %systemroot%\system32\spool\drivers\w321x86\3 folder.


Reconnected printer, windows automatically identified it as Epso
Stylus COLOR 740 ESC/P 2 and installed the driver. Right click th
printer, select properties and click Print Test Page and get garbage.

Cold booted again. Did the entire removal process again, except thi
time I cold booted after removing everything. After the reboot
reconnected printer, it was recognized and installed, and still printe
a garbage test page. Cannot even print from Notepad.exe


Both the user and myself are getting very frustrated.

Thanks for the suggestion Mary, but it does not appear to be helping.
Any other ideas?

Thanks
Pa

 

[Dolphineus]

I have now connected the Epson printer to another computer, also runnin
Win XP SP2 and am able to print from Wordpad fine.


Opened MS Word 2000, printed fine. It does not appear to be the prin
device.

Pa