MS Office Pro 2000 Help Doesn't Work in ANY application

[Pruitt Hall]

Have a weird problem on my Office 2000 Pro installation
that I've just noticed; it may or may not have been a
problem before, because I really haven't used Help that
much. When clicking Help, the Office Assistant comes up,
there it works. When you select any item for Help, a
Help 'box' comes up, but it's empty. It's that way across
MS Office (Excel, Publisher, Word) and also Streets 2004.
I think the MSOHELP.EXE application isn't working
correctly.

I've deleted the Registry 'HelpViewer'; ran the Repair
utilities; registered MSOHELP.EXE / REGSVR32, all to no
avail. Everything else works perfectly. You can probably
tell, I'm none to keen on reinstalling Office!

Does anyone have any ideas about this?

 

[Mary Sauer]

OFF2000: Cannot Use Help, or No Results Returned from Search
http://support.microsoft.com/default.aspx?scid=kb;EN-US;237355

 

[Pruitt Hall]

Mary,

Thank you for the post. I tried the first two steps of
that article (first wasn't needed; the second was
registering MSOHELP.EXE) After performing those steps,
problem still was there; i.e. No Help. The final
remaining one is what I was trying to avoid (reinstall
Office).

Oh well; I'll do without the help files before I'll
reinstall.

Thank you again.

PH