MS Office re-installation problems

[Ray S.]

I had Office 2000 Professional SR-1 installed on my PC when Excel started
giving me a lot of errors and freezing up with loss of data. I tried
uninstalling and re-installing the component, but the same problem continued.
I then uninstalled Office completely and tried to re-install it. The
installation gave me an error and would not continue. I tried to install
Office 2003 and got the same installation error. I even went back and tried
to re-install 97, all to no avail. Is there some utility that will completely
clean all the Office registry entries so I can start from scratch with a
clean install?

 

[Ray S.]

Thanks for your quick reply. I used ccleaner, but the error still persists.
It reads: "Problem: Install Failed. MSI returned error code : 1635.

 

[DL]

Maybe this will assist, read carefully
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

 

[Ray S.]

Thanks DL...it worked perfectly!

Maybe this will assist, read carefully
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

 

[DL]

your welcome

Thanks DL...it worked perfectly!