ms office xp service pack 1 wont install

B

brian b

everytime i try to install the update, ms office xp
service pack 1i get an error message

error message 1328. error applying patch to file
config.msi\pt1bf.tmp it has probably been updated by
other means.

does this mean i do not need the service pack? if not why
does the update scan say I do need it and more
importantly how do I stop it from saying so, if I dont
need the update?

thanks,
brian
 
H

Heinz

I had the same problem: I got a new PC with Office XP OEM
(legally!!) installed but no service packs. I tried to
update it with SP 1 and 2 but it didn't work, the same
error message. The only workaround I found, was to "patch"
the installation disk with the administrative upgrades and
reinstall the patched Office, but it is still a problem
with minor upgrades, the same error message.
 

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