M
MCDONAMW
I have several users sharing an exchange mailbox that seems to have a
recurring problem.
Problem: In one of the folders, "inbox", there is a problem with the
scrolling. It seems to be a "views" problem. Half the time, when you
scroll, the scroll bar will go from normal size to this really tiny
bar for no reason. Then it won't let you scroll to the end of the
mailbox. Sometimes messages actually "disappear" when opening the
item directly below it. Looks like it's deleted! If you close
outlook however and reenter, all messages are there until you start
doing the same thing again.
This problem affects EVERY user looking at this mailbox, and it only
occurs in this mailbox.
Solution thus far: The only thing I can do to fix it, is export all
items into a PST file. Then I have to delete the exchange mailbox,
and then recreate it. Then import all messages back in.
After a few months, the problem comes back. I'm going nuts trying to
figure this out. I don't know if a single user is corrupting the
views for everyone, or what. I, myself, share a mailbox with users in
my department and we've NEVER had this problem. It's only this one
group of people.
I hope someone has an idea of what is going on, because I don't. I've
searched relentlessly through the newsgroups on deja, but I cannot
find anything.
Let me know!!!
Matthew
recurring problem.
Problem: In one of the folders, "inbox", there is a problem with the
scrolling. It seems to be a "views" problem. Half the time, when you
scroll, the scroll bar will go from normal size to this really tiny
bar for no reason. Then it won't let you scroll to the end of the
mailbox. Sometimes messages actually "disappear" when opening the
item directly below it. Looks like it's deleted! If you close
outlook however and reenter, all messages are there until you start
doing the same thing again.
This problem affects EVERY user looking at this mailbox, and it only
occurs in this mailbox.
Solution thus far: The only thing I can do to fix it, is export all
items into a PST file. Then I have to delete the exchange mailbox,
and then recreate it. Then import all messages back in.
After a few months, the problem comes back. I'm going nuts trying to
figure this out. I don't know if a single user is corrupting the
views for everyone, or what. I, myself, share a mailbox with users in
my department and we've NEVER had this problem. It's only this one
group of people.
I hope someone has an idea of what is going on, because I don't. I've
searched relentlessly through the newsgroups on deja, but I cannot
find anything.
Let me know!!!
Matthew