K
kro
This is the weirdest problem, but hoping you all like a challenge...
Office 2003 is installed on a friend's ThinkPad (XP + all the updates).
Everything functions correctly, but in Outlook all the mandatory folders
(Inbox, Outbox, Sent Items, Tasks etc.) show as "??????", "" or similar.
Because they are integral folders they can't be renamed. I've tried
re-installing Office, repairing, removing completely then deleting all the
folders and the registry entries and installing, all without success.
The ThinkPad’s version of XP was originally in Japanese but was repaired by
IBM in the UK who seem to have installed English XP over the top of the old
system. I've run a repair installation of XP (English) which solved loads of
problems that the IBM action caused, but nothing will correct Outlook.
I'm assuming that Outlook is using a corrupt font, although why it’s only
some folders is beyond me, but I can't locate it and changing all the font
selections in Outlook has no effect.
Any suggestions, even if they are guesses, appreciated.
Office 2003 is installed on a friend's ThinkPad (XP + all the updates).
Everything functions correctly, but in Outlook all the mandatory folders
(Inbox, Outbox, Sent Items, Tasks etc.) show as "??????", "" or similar.
Because they are integral folders they can't be renamed. I've tried
re-installing Office, repairing, removing completely then deleting all the
folders and the registry entries and installing, all without success.
The ThinkPad’s version of XP was originally in Japanese but was repaired by
IBM in the UK who seem to have installed English XP over the top of the old
system. I've run a repair installation of XP (English) which solved loads of
problems that the IBM action caused, but nothing will correct Outlook.
I'm assuming that Outlook is using a corrupt font, although why it’s only
some folders is beyond me, but I can't locate it and changing all the font
selections in Outlook has no effect.
Any suggestions, even if they are guesses, appreciated.