MS Photo Editor in Office Beta 2007

[Laurie B]

All of a sudden, I notice that I cannot open any of my .jpg files, either by
clicking on them or attempting to open from MS Photo Editor. I've no idea
what has happened, but my pictures are all inaccessible to me. I get an error
message in MS Photo Editor that I cannot open the file. Any ideas? I was able
to open them since I downloaded the Beta version, just not now. Thanks for
anyone's help!

 

[Bob Buckland ?:-\)]

Hi Laurie,

What other version(s) of MS Office are you using besides the Office 2007 beta 2 one?

What is the version number of MS Office Photo Editor in Help=>About?

What is the exact message you get when trying to open them from File=>Open in Photo Editor?
==============All of a sudden, I notice that I cannot open any of my .jpg files, either by
clicking on them or attempting to open from MS Photo Editor. I've no idea
what has happened, but my pictures are all inaccessible to me. I get an error
message in MS Photo Editor that I cannot open the file. Any ideas? I was able
to open them since I downloaded the Beta version, just not now. Thanks for
anyone's help!

 

[Laurie B]

Hi Bob. I'm only running Office 2007 Beta with Windows XP SP 2

Photo Editor version = 3.0.2.3

I have tried both double-clicking on my .jpgs and trying to open them from
Photo Editor. Same message. It's a MS Photo Editor error that simply displays
"cannot open file". Not much help!

Hope I've answered your questions.

Thanks much.
Laurie B.

 

[Beth Melton]

This is a known issue and should be corrected in the next version.
Your image files are fine - the problem lies in PhotoEditor.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

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