MS Project consistant crash

L

larryg1

Running ms project 2007 professional on vista busuiness. everything was
fine until that office udpate a few weeks ago. Every time I open
project, than try to open an existing project, I crash. Uninstalled,
reinstalled (which in itself was problematic) but when I finally got it
up an running again, same proect. Details of the crash are below.
Appreciate any guidance

Larry

Problem signature:
Problem Event Name: APPCRASH
Application Name: WINPROJ.EXE
Application Version: 12.0.6211.1000
Application Timestamp: 46d4ae7e
Fault Module Name: OfficeAV.dll
Fault Module Version: 15.5.0.23
Fault Module Timestamp: 47ab0f75
Exception Code: c0000005
Exception Offset: 000055e1
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
 
J

JulieS

Hello Larry,

Are you by chance running Norton antivirus or Norton Internet
Security? There were a number of reports in mid-October of repeated
crashing an instability in Project all which appear to be traced to
a Norton update. For most responders turning off the Office Plug-in
in Norton appears to have fixed the problem.

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional
information about Microsoft Project
 

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