MS Project Sever 2007 and Project Pro 2007 Failed Queue

[AmWall]

I have rec'd the following message see below-
User updated their tasks using PWA but the job failed to complete. I
discovered that the Project was checked out and believe that this is why it
failed to save the changes to the project. Is this the likely cause? Or, has
anyone experienced this before?

Message Pasted:
"Your StatusApproval job failed. Its current state is Failed. It was 60%
complete. It entered the queue at 01/25/2008 14:52:16.

To get more information about the job failure, please go to Project Web
Access. Select Personal Settings from the left menu. Then select My Queued
Jobs.

The errors returned from the queue are as follows:
Error ID: 1042
Error ID: 26000

Detailed error below - send it to the administrator for more detailed
troubleshooting.

<?xml version="1.0" encoding="utf-16"?>
<errinfo>
<general>
<class name="ProjectHasNoWriteLock">
<error id="1042" name="ProjectHasNoWriteLock"
uid="30bcbf7f-06d0-4511-8361-2e2f7f48c079" />
<error id="1042" name="ProjectHasNoWriteLock"
uid="338d4908-d0fc-461a-89b0-e20411da8595" />
</class>
<class name="Queue">
<error id="26000" name="GeneralQueueJobFailed"
uid="b367d7d4-6dc4-420b-b741-d0148b951f88"
JobUID="7c3b8fb9-c461-4a2e-877d-538e06652f28" ComputerName="IGDSPPRODWEB01"
GroupType="StatusApproval"
MessageType="StatusApprovalReleaseProjectWriteLockMessage" MessageId="4"
Stage="" />
</class>
</general>
</errinfo>

You can do the following:
1. Try troubleshooting using the error IDs, error XML.
2. Contact administrator with your jobID
(7c3b8fb9-c461-4a2e-877d-538e06652f28) and error XML."

 

[Gary L. Chefetz [MVP]]

AmWall:

If you can verify that the project plan was previously checked out, then
this would most likely be the cause of the error. Do a forced checkin and
retry the job.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com

 

[AmWall]

Thanks, we made a copy of the Project as it was in her Cache copy prior to
forcing the check-in. Then we retried the process of updating tasks.
The project was hung up in Queue for 5-6 hours before it finally finished.
Does using the Retry and Refresh in PWA Manage Queue really work? It did not
apear to do anything the status stopped at 40% and finally update after the
5-6 hour wait.

 

[Gary L. Chefetz [MVP]]

I have no explanation of the verrrrry loooong queue time. Sorry.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com

 

[AmWall]

Thanks, we discovered that her copy of Project Pro 2007 was installed but had
errors with it and beleive this to be the main difficulty with the queue
problem.
We found that her Cache files were being stored in another persons profile
rather than her own. So we reinstalled Project on her PC. She also had other
intermitten issues that were appearing one was that the Menu bar option under
Tools> Local Project Cache was sometimes showing and sometimes not an option
(not just grayed out) but absent totally.