MS Project2003,unable to outdent after indenting. Also can't delete. Bug?

[Kevin Davies]

Sometimes after indenting several items, i may have include a wrong task. When an attempt to outdent is tried there is no response. Nor can I delete the task. Anybody else had this and solved it?

 

[Steve House]

I've never encountered this sort of thing. If you'd care to email me the
file I'd be glad to take a look at it for you. What version of Project are
you using?

--
Steve House
MS Project MVP
Visit http://www.mvps.org/project/faqs.htm for the FAQs

Sometimes after indenting several items, i may have include a wrong task.

When an attempt to outdent is tried there is no response. Nor can I delete
the task. Anybody else had this and solved it?

 

[Jan De Messemaeker]

You must have sorted the tasks prior to outdenting (or changed the sequence
otherwise)
HTH
--
Jan De Messemaeker
Microsoft Project Most Valuable Professional
Project Management Consultancy
Prom+ade BVBA
32-495-300 620

Sometimes after indenting several items, i may have include a wrong task.

When an attempt to outdent is tried there is no response. Nor can I delete
the task. Anybody else had this and solved it?

 

[Kevin Davies]

I can't really e-mail the file. But it does seem to be a bug in Microsoft 2003. The version came through an academic source. The way i have overcome it for now is by deleting the parent task and reinputting the information - very annoying! If you want to try it. Install Microsoft Project Standard 2003. Create 4 tasks. High-light tasks 2 and 3 by clicking on the 2 and pulling down to sellect the 3. Now press the right arrow. The tasks indent. Now select task 2 and try to outdent. On my version of MS Project this isn't possible. All suggestions are very welcome!!!

 

[Steve House]

Very interesting! I installed 2003 Standard on another computer and tried
your example. In Project 2003 Pro task 2 outdents just fine. In 2003
Standard you are correct, task 2 will not outdent. First time I've
encountered that.

--
Steve House
MS Project MVP
Visit http://www.mvps.org/project/faqs.htm for the FAQs

I can't really e-mail the file. But it does seem to be a bug in Microsoft

2003. The version came through an academic source. The way i have overcome
it for now is by deleting the parent task and reinputting the information -
very annoying! If you want to try it. Install Microsoft Project Standard
2003. Create 4 tasks. High-light tasks 2 and 3 by clicking on the 2 and
pulling down to sellect the 3. Now press the right arrow. The tasks indent.
Now select task 2 and try to outdent. On my version of MS Project this isn't
possible. All suggestions are very welcome

 

[Kevin]

Hi Steve, yes, it's strange isn't it? Like i said any help will be much appreciated. What's the difference between pro and standard. Do you think it is worth installing and upgrading to pro?
Cheers

 

[Rob Schneider]

Hi Steve, yes, it's strange isn't it? Like i said any help will be much appreciated. What's the difference between pro and standard. Do you think it is worth installing and upgrading to pro?
Cheers

Kevin,

Just a thought ... maybe since this is a confirmed "bug", you should
phone Microsoft Support (which should be a free call since it's a "bug"
and Microsoft probably will be pleased to hear of it). They are best to
provide the workaround-advice. Maybe you could strongly hint to them
that their problem could be overcome with you if they simply send you a
copy of "pro" version?

As I understand Pro version is exactly the same as a standard, but it
provides the software hooks into the Project Server enterprise
functionality. Unless you are an server/enterprise user, it is of no
value to you -- other than it overcomes the "bug".

 

[Kevin]

Hi Rob
Do you have a number to call for that?

 

[Rob Schneider]

Hi Rob
Do you have a number to call for that?

I don't know what country you are in, but you can start at
http://support.microsoft.com/default.aspx?scid=fh;en-us;prodoffer17&sd=G
where phone and on-line support options provided.

If outside US and want an in-country contact, start at
http://www.microsoft.com/worldwide/

Also, I assume (hope) you still have the paper-work with your recent
Project 2003 purchase. That will have phone numbers.

Finally, on the Project Help menu there will be some web links which
will provide you directed resource.

 

[Kevin]

Cheers Rob, I'm in the UK. Just sent an e-mail, i'll keep you all informed!

 

[Michael]

If I open a new project. Enter Test under the Name, then Test 2 below Test, indent Test 2 and then try to outdent Test 2 to bring it back to the same level has Test nothing happens. The outdent does not work. Is there a patch fixing this annoying problem or a shorter way of resolving the problem besides re-entering Test 2

Thank you.

 

[Rob Schneider]

If I open a new project. Enter Test under the Name, then Test 2 below Test, indent Test 2 and then try to outdent Test 2 to bring it back to the same level has Test nothing happens. The outdent does not work. Is there a patch fixing this annoying problem or a shorter way of resolving the problem besides re-entering Test 2?

Thank you.

See the previous discussions on another branch of this newsgroup thread.

 

[Steve House]

This has been verified as a bug - a hot fix should be available shortly


--
Steve House
MS Project MVP
Visit http://www.mvps.org/project/faqs.htm for the FAQs

If I open a new project. Enter Test under the Name, then Test 2 below

Test, indent Test 2 and then try to outdent Test 2 to bring it back to the
same level has Test nothing happens. The outdent does not work. Is there a
patch fixing this annoying problem or a shorter way of resolving the problem
besides re-entering Test 2?