As Milly tried to explain to you, Outlook's junk mail filter won't work for
everyone. It is designed as a solution to accommodate the broad needs of
hundreds of millions of users, but that almost guarantees that there will be
individuals with specific situations that it doesn't do well with. What
you're asking for in the way of a fix -- without providing any significant
level of detail that could make such a fix even possible -- would probably
require a redesign, if it could be done at all, and that certainly won't
happen until Outlook 14, a couple of years from now. Microsoft does update
the filter about once a month, and you should see improved performance after
such an update.
So, if you want to solve your immediate problem, you have several choices,
the most promising of which is to get SpamBayes or some other tool. Or, you
could provide more detail about what spam is getting through and what you
mean by "two email accounts split into two folders," etc. and see if someone
is willing to help you create rules or do other tuning to help the built-in
junk filter work better. But keep in mind that everyone answering questions
here is a volunteer, another user like you, not a Microsoft employee with a
hotline to Steve Ballmer.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
FS said:
This answer does not address my question. Getting another product is not
a
solution. My original question was that MS should fix the problem. when
i
first loaded the program, it was working great. Most of the problems were
being solved. i guess after an update. approx. 50 out of 200 spam
messages
are not detected and it was always from the same account. i have two
email
accounts split into two folders.
any advice ???
Milly Staples said:
Then you need to use something stronger than Outlook's filter - I
personally recommend and have been using SpamBayes for a number of years
and seldom see any junk email in any folder other than the junk senders
or suspected junk senders. Available free from Sourceforge.net.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, FS asked:
| The Problems with the junk email are all the same. The junk email
| filter is not picking it up and moving it to the Junk folder. it
| lets it just sit there in the inbox. What else does a junk email
| filter do ?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Perhaps if you outlined your problem to the group rather than a
|| generic whine with no details, someone might be able to help you.
||
|| Mind you, this group is hosted on Microsoft news servers but it is
|| not a direct line to Microsoft or Bill Gates, just other users like
|| yourself.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, FS wrote:
||
||| If there are so many people who are having probems with junk email,
||| why is MS not fixing it???? I too am having problems with junk
||| email starting to work, then suddenly stopped. if you go to MS
||| knowledge base, there is no solution there. I really resent the
||| fact that there is a problem, and they charge people to fix it.
|||
||| MS please apply a fix for this.
|||
||| thanks
No matter how many times I've recovered my brother from SpamBayes Junk
Suspects he keeps showing up there when he emails me. Is there some setting
in SpamBayes to allow a particular email address? This happens on a couple
addresses I want to allow.
I've been using SB for several months now and find it quite effective,
except for an infrequent quirk like I described above.
Thanks.....
