MS Visual Basic error at start-up

[George]

I installed Office 2000 on an XP-machine. When loading
Word a Microsoft Visual Basic Window opens: Compile error
in hidden module: WinFaxPrintAndMerge
I can select "ok" and work with Word but I would like to
resolve this error. I cannot find any reference in MS
Knowledge Base to "WinFaxPrintAndMerge". I'll appreciate
any and all advice.

 

[George]

Suzanne,
Tks for reply. Startup path is empty, rename normal.dot
doesn't help, Webpage.dll is only Word Add-in. I scanned
my system multiple times for viruses, none are found.
Any other suggestion?

 

[Suzanne S. Barnhill]

Have you disabled the Norton Office Plug-in? There is a conflict between it
and WinFax (ironic since they're both Symantec apps).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[George]

Norton Office Plug-in is active. I knew virus-scan
occured when Word loads but it took me a while to verify
the status. I didn't activate Outlook could this be a
cause?

 

[Suzanne S. Barnhill]

You need to disable the plug-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Suzanne S. Barnhill]

Actually, disabling the Norton Office Plug-in does not compromise your virus
protection at all provided you leave Auto-Protect enabled, and it saves you
from myriad other delays and conflicts. In this case, it would appear that
the conflict was with the WinFax add-in (ironically, another Symantec
product), and Symantec advised you to remove that instead.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.