MS Word 2000 wont open

[Toni Peters]

Using MS Word 2000 with Windows XP and it will not open....

Have deleted the registry key
Have deleted the normal.dot

Will work if I type winword.exe /a

will not work if I type winword.exe /safe

Please help - I have run out of ideas

Toni

 

[Terry Farrell]

Have you got a Windows default printer installed (Word MUST have a local
installed printer driver to work). Otherwise see this FAQ for some
assistance: http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

 

[Toni Peters]

Thanks Terry.... but I do have a default local printer....

I have already look at the document you sent as a link, but nothing seems to
fix the problem..

Is there a way that I can totally "delete" MS Word and reload and it will
work again?

Also, is it strange that Word won't open with typing /safe but will with /a?

thanks, Toni

 

[Beth Melton]

IIRC, the /safe switch was introduced in Word 2002. If that's the case then
it isn't strange.

Also, did you rule out add-ins per the article Terry cited? If you are able
to start Word using the /a switch then that indicates the problem isn't in
the Word installation. IOW, chances are removing and reinstalling Word will
not correct the issue.


Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Terry Farrell]

Starting with the /a switch starts Word in its default installation
condition bypassing all templates, add-ins, printer driver and user
customizations. So uninstalling completely and reinstalling with achieve
nowt because there is nothing wrong with your installation of Word.

You must have a corrupt printer driver, a corrupt normal.dot or an
incompatible third party add-in.

If you go through the document again, you will find the problem. The clue is
that there is nothing wrong with Word on your computer, it is something
hooking into Word that is breaking it.

Terry

 

[Toni Peters]

Thank you for all your help.... It was WINZIP as an add-in that was
causing the problem.

regards, Toni Peters

 

[hiker0222]

Toni or others,

I am having the same problem that Toni had. I have WINZIP on my computer but
I don't think I purposely added it as an add-on to Word 2000. How do I check
this and if WINZIP is an add-on then how do I get it not to be. Just use
WINZIP as a standalone program?

Thanks,
Ron Laing