MS Word 2003 complaining "Not Found"

[Jonathan Boyko]

Hey all,

I have this weird problem with Word 2003: each time it starts, I get two
small error boxes, titled "Microsoft Word - Document 1", saying "Not found".

I believe most will correctly recon that it looks like an add-in problem.
The thing is, I went though Templates and Add-ins and COM Add-ins and there
is nothing there - it is all empty. I have also attempted deleting Normal.Dot
- but to no avail.

Any ideas would be greatly appreciated.

 

[Terry Farrell]

What happens if you start Word in Safe Mode? From Start | Run, type in

winword /a

and press enter. Has Word open correctly?

 

[Jonathan Boyko]

Ehlo Terry,
Sorry, forgot to mention that. If I start MSW in Safe Mode it works fine,
no error messages.

---
Sincerely,
Jonathan M. Boyko,
TMidEast.Com.



TF> What happens if you start Word in Safe Mode? From Start | Run, type
TF> in
TF>
TF> winword /a
TF>
TF> and press enter. Has Word open correctly?
TF>
TF> TF>

 

[Terry Farrell]

Well it definitely proves that Word is OK: the problem has to be an add-in.
Have you checked in the Word Addin and the Office Addin folders? Have you
disabled the Office Plugin options for your AV (particularly Norton AV or
Kaspersky)?

Terry

 

[Jonathan Boyko]

Ehlo Terry,
Could you point me to aforementioned folders' paths?

---
Sincerely,
Jonathan M. Boyko,
TMidEast.Com.



TF> Well it definitely proves that Word is OK: the problem has to be an
TF> add-in. Have you checked in the Word Addin and the Office Addin
TF> folders? Have you disabled the Office Plugin options for your AV
TF> (particularly Norton AV or Kaspersky)?
TF>
TF> Terry
TF>
TF> TF>

 

[Terry Farrell]

Users/Username/AppData/Roaming/Microsoft/Word/Startup
Program File/Microsoft Office/Office12/Startup

Terry

 

[Jonathan Boyko]

Ehlo Terry,
I have no such folder (we're talking Office 11 here, maybe that's the reason?).
Startup folder in %Programfiles%\Microsoft Office\Startup is empty.


---
Sincerely,
Jonathan M. Boyko,
TMidEast.Com.



TF> Users/Username/AppData/Roaming/Microsoft/Word/Startup Program
TF> File/Microsoft Office/Office12/Startup
TF>
TF> Terry
TF>
TF> TF>

 

[Terry Farrell]

Substitute O11 for O12. I thought that the Office Startup path was similar
in O11. But really, you should be able to use Explorer search to find these
folders anyway.

Terry

 

[Terry Farrell]

Also, have you disabled any Office Plug-in in your Anti Virus? NAV and
Kaspersky cause this problem, but they are not alone.

Terry