MS Word 2003 cut and paste problems

[rick-pjc]

I am a tech at PJC. All our users have MS Office 2003 SP2 and XP SP2. On
some PCs I can create a Word doc, right-click and Copy a picture (jpeg) from
a web site and paste it into the Word doc with no problems. On others I do
the same process but when I paste the picture it does not show. If I click
where I pasted the picture a box will appear but with no picture. On the
problem PCs I can paste the picture in to WordPad and Paint but not Word or
PowerPoint. I have set the options on the problem PCs the same as the
working PCs including NO checks in Picture Placeholders and Field Codes. On
the problem PCs I can do a Paste Special and select Bitmap or Device
Independent Bitmap and the picture WILL paste. My question is why does Paste
work on some but on others I have to use Paste Special?

 

[John McGhie [MVP - Word and Word Macintosh]]

I would say you're missing a service pack or update from some of the
computers. Run Microsoft Update then try again.

Which AntiVirus are you running?

I am a tech at PJC. All our users have MS Office 2003 SP2 and XP SP2. On
some PCs I can create a Word doc, right-click and Copy a picture (jpeg) from
a web site and paste it into the Word doc with no problems. On others I do
the same process but when I paste the picture it does not show. If I click
where I pasted the picture a box will appear but with no picture. On the
problem PCs I can paste the picture in to WordPad and Paint but not Word or
PowerPoint. I have set the options on the problem PCs the same as the
working PCs including NO checks in Picture Placeholders and Field Codes. On
the problem PCs I can do a Paste Special and select Bitmap or Device
Independent Bitmap and the picture WILL paste. My question is why does Paste
work on some but on others I have to use Paste Special?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[rick-pjc]

John,
I found the problem a couple of days ago but you were on track with the
AntiVirus question. We are in the process of upgrading to McAfee 8.5
Enterprise. After the upgrade I found that if I go to the "Access
Protection" properties in the VirusScan Console, go to "Anti-Virus Maximum
Protection" and remove the check mark from "Block" in the "Protect cached
files from password and email address stealers" line, that solved the problem.
Thanks for the response Jonn!

I would say you're missing a service pack or update from some of the
computers. Run Microsoft Update then try again.

Which AntiVirus are you running?

I am a tech at PJC. All our users have MS Office 2003 SP2 and XP SP2. On
some PCs I can create a Word doc, right-click and Copy a picture (jpeg) from
a web site and paste it into the Word doc with no problems. On others I do
the same process but when I paste the picture it does not show. If I click
where I pasted the picture a box will appear but with no picture. On the
problem PCs I can paste the picture in to WordPad and Paint but not Word or
PowerPoint. I have set the options on the problem PCs the same as the
working PCs including NO checks in Picture Placeholders and Field Codes. On
the problem PCs I can do a Paste Special and select Bitmap or Device
Independent Bitmap and the picture WILL paste. My question is why does Paste
work on some but on others I have to use Paste Special?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410