MS Word 2003 - Hourglass

B

Bill Wilson

While typing, Word 2003 hangs inexplicably and
the hourglass shows up...after a few seconds, it goes away...I type some
more, then the hourglass appears again. I get no error messages. I've
tried the following remedies to no avail:

1. deleted all normal.dot files while work was closed and restarted word -
no change
2. typed winword.exe /regserver at the run command to no avail
3. disabled all "save" boxes in word
4. used Cntrl key when I started Word - no change
5. uninstalled then reinstalled Office2003 three times
6. checked all running processes.....disabled them one by one...rebooted
after each was disabled...no change
7. typed winword.exe /r at the run command with no change
8. typed winword /a at the run command with no change
9. Disabled the Office Plug-In option for Norton AntiVirus

This is a very frustrating problem as it not only affects Word, it affects
Outlook because I use Word as my email editor.

If it means anything, my system consists of the following -

Pentium IV (3.0)
120 GB Serial ATA HD (Hard disk is partitioned....about 75 gigs (for
programs) on C:\ and 40 gigs (for work files) on D:\
ATI 9600 Pro Video Card (128 mb)
18" LCD (Dell) monitor
3 gigs of dual channel 400 mHz ddr
Sound Blaster Audigy 2 sound card
Windows XP Professional (SP2)
No network installed

All hardware, OS, and programs have the latest drivers or updates installed
and the machine is defragged once a week. I also use Spy Blaster, Spybot
Search
and Destroy, Ad-Aware, and Norton SystemWorks 2004 (w/antivirus) several
times a week. I have a router and a software firewall installed. Also,
I've been using computers for about 20 years and would consider myself
fairly knowledgeable with OS and applications
but this one has me stumped. Any ideas because I'm getting tired of
uninstalling and reinstalling Office 2003?

I can be reached at (e-mail address removed)
 
B

Bill

I solved it. I have a Brother HL-1440 printer and I was using the native
Windows driver. I installed the Brothers printer driver and the problem
disappeared.
 

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