MS Word 2007 - Error when closing

R

Rob

Right after I close Word, I get an error message saying:

"Microsoft Office Word has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution in available."

I'm running Vista Ultimate SP1. I started having the problem shortly after installing Group Policy Preference Client Side Extensions for Windows Vista, though I'm not sure it's related.

I also ran office diagnostics and tried repairing my installation. Neither fixed the problem.

Any help you could send my way would be greatly appreciated.
 
T

Terry Farrell

There are three possible causes: an incompatible third party add-in, a
corrupt DataKey or an incompatible (HP) printer driver.

If you have an HP printer, switch to another printer and test again.

If it is the DataKey, simply delete
HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data.

The DataKey is automatically regenerated by Word when you next start it.

To see if it is an add-in, test by running in Safe Mode. From Start, Run
(Winkey+R), type in

winword /a

and press enter. Open a document and test for editing and closing now. If it
is OK now, then you have installed something that has placed an incompatible
add-in in Word/Office.

See how to find add-ins

http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

http://office.microsoft.com/en-us/assistance/HA011514521033.aspx
 

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