MS WORD 2007 on Vista crashes on open

[Hristina]

Hi,
My Word 2007 crashes the entire day and I cannot work at all, but trying...
The Word starts (even in safe mode) and in a second a popup comes with
message (see below) and I cannot even find such file as the fault module
(x2rpsBF.dll). What can I do? Please, help...
Office diagnostics do not help. I reinstalled the office as well - do not
help. What is the problem?
Hristina

Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.6331.5000
Application Timestamp: 48fa27b4
Fault Module Name: x2rpsBF.dll
Fault Module Version: 5079.500.0.0
Fault Module Timestamp: 4831cc55
Exception Code: c0000005
Exception Offset: 00024c26
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1026

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

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[Hristina]

WordPad crashes as well.... The same reason.

Problem signature:
Problem Event Name: APPCRASH
Application Name: wordpad.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918eaa
Fault Module Name: x2rpsBF.dll
Fault Module Version: 5079.500.0.0
Fault Module Timestamp: 4831cc55
Exception Code: c0000005
Exception Offset: 00024c26
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1026
Additional Information 1: d376
Additional Information 2: f7abf37ed1d2e0cd62158b82f4b8fb93
Additional Information 3: ea49
Additional Information 4: 9afab3f4be8e57638305193ba26b12ff

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[Hristina]

PROBLEM SOLVED!

x2rpsBF.dll is PostScript driver for Xerox.
I deleted/renamed the file in C:\Windows\System32\spool\drivers\w32x86\3 and
that was it...
Sorry for the inconvinience!

Hristina

 

[LaShawn]

Hristina, I am having the same exact problem. Can you list the directions in
laymans terms so I can go step by step?

LaShawn