E
Eric Rouse
Morning all,
I'm having an issue with a SignatureProvider Add-In I'm working on. Does
anyone have an experiences building one of these?
The issue I have is my ShowSigningCeremony method is called then I get the
following in a popup:
"Your signature could not be added to the document. If your signature
requires a smart card, ensure that your card reader in installed correctly."
This message box is presented to the user right after my dialog box method
completes. I have break points in the other methods so I know that none of
the others are being called between this dialog and the message box. I am
assuming that something might not be set right some place so Word is not
getting some bit of information that it needs to continue. I do have certs
in place and I am able to have a dialog pop up before mine to allow the user
to see the certs available and select one.
The flow seems fine up until this point I can see that the following methods
do in fact get called: GetProviderDetail, GenerateSignatureLineImage,
ShowSignatureSetup, and of course ShowSigningCeremony. I don’t see any
information in the Event log; is there a way to view issues like this in Word
perhaps?
I'm having an issue with a SignatureProvider Add-In I'm working on. Does
anyone have an experiences building one of these?
The issue I have is my ShowSigningCeremony method is called then I get the
following in a popup:
"Your signature could not be added to the document. If your signature
requires a smart card, ensure that your card reader in installed correctly."
This message box is presented to the user right after my dialog box method
completes. I have break points in the other methods so I know that none of
the others are being called between this dialog and the message box. I am
assuming that something might not be set right some place so Word is not
getting some bit of information that it needs to continue. I do have certs
in place and I am able to have a dialog pop up before mine to allow the user
to see the certs available and select one.
The flow seems fine up until this point I can see that the following methods
do in fact get called: GetProviderDetail, GenerateSignatureLineImage,
ShowSignatureSetup, and of course ShowSigningCeremony. I don’t see any
information in the Event log; is there a way to view issues like this in Word
perhaps?