MS word 97 very slow in opening files

[bstan]

Hi all,

I have recently migrated my users from NT4 server to
Server 2003. The server 2003 acts as a file and print
server as well. Users were using WinNT4 workstations with
Office 97 and XP workstations with Office 2000.

The problem I have encountered was that whenever a user
tried to open a Word document, it will take very long for
the document to open up. It doesn't happen to the XP
users.

By the way, I have tried applying Service Release 2 on the
Office 97 as well as knowledge base 167081 but it still
doesn't work.

Please help. Thanks.

 

[TF]

This is probably the document looking for its original template. If the
templates have been relocated to a different Path/Folder when you upgrade
the server, the document will look for the template. Take a look at a
document use File, Open, Recover Text from Any File and see if there is an
obvious template that it needs.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/



Hi all,

I have recently migrated my users from NT4 server to
Server 2003. The server 2003 acts as a file and print
server as well. Users were using WinNT4 workstations with
Office 97 and XP workstations with Office 2000.

The problem I have encountered was that whenever a user
tried to open a Word document, it will take very long for
the document to open up. It doesn't happen to the XP
users.

By the way, I have tried applying Service Release 2 on the
Office 97 as well as knowledge base 167081 but it still
doesn't work.

Please help. Thanks.