MS Word and MS Access loose network connectivity.

K

Kim Gee

I have Windows XP with Office XP suite.

I've been experiencing intermittent problems with MS Word
and MS Access. This error will occur virtually every day,
sometimes more than once a day. This happens when the
open document is being saved on a network server.

Description of the problems:
1) I'll minimize the Word window with a document open so
I can do other work. When I try to restore the window to
continue working on the open document, the window will
not restore and my only available option on the 'right-
click menu' is 'Close'. When I click on Close, I get a
message saying that Word is not responding and my only
option is to end the task (and lose any unsaved changes
to the document.) When I reopen the document, I am
offered a selection of versions to choose from, but none
are completely current to condition of the document
before Word shut down. I invariably end up redoing
everything since the last incremental save.

2) When trying to save a document on the network server,
I occasionally receive the 'not responding' message.
After I end the task and pull up the document again, I'll
find (fortunately) that it was in fact saved.

Is there a known problem with Word that we should be
aware of?

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