MS Word displaying graphics as a red X in a black box

[scsnowsk8r]

I am receiving MS Word files from Windows users. When I open them I
often see a red X in a black box filling the position where a graphic
should be. I am not sure of the graphic formats, but it has come up
frequently, and is impairing my work. What can I do to see the
graphics and resolve this issue?

I am using MS Office X on a Tiger OS.

Thanks for your help

 

[Beth Rosengard]

See here: <http://word.mvps.org/MacWordNew/Add-Ins.htm>

If you're using Safari, you'll have to hit Refresh a couple times to see the
text. You're better off in another browser (Firefox or even IE).

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice ­ or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>

 

[JosypenkoMJ]

Possibilities :

- This occurs in Powerpoint, OS 9._ when it runs out of memory.
Solution was to increase memory size.

- This happens with Word on a PC when trying to display a Quick Time
picture when Quick Time is not installed. In general, an OS cannot
display a picture that it has not software for. Possible solutions are
find out the picture format and install drivers, etc. needed to display
the picture, or convert the picture in the original file to a format
recognized by Mac - eg., .giff, .jpeg, or .pdf.