MS word has encountered a problem and needs to close

B

brians

I have some conflict when opening links to word files. not sure what is
corrupted.
When I check error message it indicates app name: winword.exe and Mod name:
hpzpm309.dll. This is a new office 2003 suite and seems to be limited to word.
I already had os reinstalled.
Any help would be great
 
S

Suzanne S. Barnhill

The error message is pointing to a problem with your HP printer driver. Try
deleting and reinstalling the printer, using an updated driver if one is
available.
 
B

brians

Yes, I dumped the hp driver and word files open fine from links and locally
as well.
Next, I will try finding compatable print driver. Thanks, this was really
annoying

Suzanne S. Barnhill said:
The error message is pointing to a problem with your HP printer driver. Try
deleting and reinstalling the printer, using an updated driver if one is
available.
Click to expand...
 

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