MS Word is doing weird things.

[no_name]

Word 97 from Office 97, installed on XP Professional w/SP2 & security
updates.

I'm logged on to my computer as myself. I'm the only user on this
computer. When I attempt to open a MS Word document I've previously
created, I get a strange message.

"C:\...\Some Document.doc is being used by my User Name. Do you want to
make a copy?"

Some Document.Doc is not the actual document name; User Name is not my
actual user name. I substitute them here for the real names.

The document is there behind the dialog box when the message pops up.

If I click "Cancel" I can work with the document. If I click OK, it
gives me another strange message:

"Word cannot open the document.
Try one or more of the following:
*On the File menu, click Open to open the document
*Make sure the document has a .DOC extension
(C:\...\Some Docume...)"

Clicking OK at this point also lets me work with the document.

Any suggestions? I'm able to use the program, access my documents for
now, but it's annoying.

And I'd prefer not to let this go until one day I CAN'T use my documents.

 

[Suzanne S. Barnhill]

Occasionally this sort of problem can be caused by the Office Plug-in in
Norton AntiVirus, which it is advisable to disable on general principles
(that's only one of many problems it causes in Word, and it does not add any
more protection than just using Auto-Protect). But also see
http://word.mvps.org/FAQs/AppErrors/DocInUse.htm

 

[no_name]

Occasionally this sort of problem can be caused by the Office Plug-in in
Norton AntiVirus, which it is advisable to disable on general principles
(that's only one of many problems it causes in Word, and it does not add any
more protection than just using Auto-Protect). But also see
http://word.mvps.org/FAQs/AppErrors/DocInUse.htm

I've got the Symantec Corporate Edition that's supposed to be a little
better (i.e. less troublesome) than the regular Norton. It's a freebie
to members of a large organization I belong to that has a world-wide
license.

There was no indication in the configuration of a plug-in for Office,
although there was one for Exchange and one for Lotus Notes. I disabled
both of those. We'll see how it goes.

Thanks.

 

[no_name]

Occasionally this sort of problem can be caused by the Office Plug-in in
Norton AntiVirus, which it is advisable to disable on general principles
(that's only one of many problems it causes in Word, and it does not add any
more protection than just using Auto-Protect). But also see
http://word.mvps.org/FAQs/AppErrors/DocInUse.htm

Followup: Just FYI in case anyone else ever runs into this

It didn't work - it was still doing the same thing after disabling the
autoprotect for Exchange & Lotus notes. I didn't find any plugin for
Office in Symatec Antivirus Corporate Edition.

The DocInUse page was moot, since there was no system crash, nor had the
program crashed.

I did find something else though.

I was having another weird problem with Excel giving an error that the
spreadsheet was already open, can't open two spreadsheets with the same
name... when no spreadsheet was open. The suggested fix for that was to:

Start|Run|"C:\Program Files\...\Excel.Exe" /regserver

.... in order to re-register the program. That worked for Excel, so I
tried it again substituting Winword.exe -- and that does seem to have
fixed it.