MS Word web tool bar, cross-reference problem

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xmail123

There are a couple of Word annoyance that I have not
been able to find a solution for that probably have a
simple one check box solution.

1) When I click on a cross-reference or a line in the
table of contents, I am moved to the corresponding
location in the document. That is good. The problem
is the Web tool bar pops up. How do I stop it from
popping up?

2) I create a cross-reference by Heading, Paragraph
number (no context). The heading appears and
everything looks right. I close the document and come
back to it later. When I open the document later some
times when I look at the cross-reference it is no
longer the only the heading but the entire section of
text. Any idea why this is happening and how to stop
it? I have not hit F9 or done anything that I think
would trigger this.

Thanks for the help,
Kirk
 

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