MSBlast patch hosed my MS Office over network!

[David Hogan]

Server, WS 2K, SP3 on all (no SP4, running ACAD). Ran patch, MS Office 2000
cannot open documents over network. Removed patch, still can't. Did the
patch hose the registry?

 

[Susan Ramlet]

Hi, David,

Eric from Microsoft posted this in the microsoft.public.officeupdate group,
so you might want to head over there and respond to his thread:

Hi all,

I'm looking for some clarification on issues that some of
you are experiencing after installing the Blaster fix
from Security Bulletin MS03-026 (addt'l info at 826955
Virus Alert About the W32.Blaster.Worm Worm -
http://support.microsoft.com/?id=826955)

If you're having problems after installing the update,
please provide us w/the following info:
1) What operating system version and service pack levels
were machines at before installing Windows2000-KB823980-
x86-ENU.exe?
2) Was the Windows Installer upgraded from 1.x to 2.x
(via Win2000 SP3, SP4, or instmsi.exe for Installer 2.0)?
3) Have you checked DCOM settings on problem machines to
make sure that they are the same as those listed in
article 319624 (PRB: Incorrect Default DCOM Settings
Cause Windows Installer to Stop Responding -
http://support.microsoft.com/?id=319624)

So far, the issues that users are describing sound very
similar to those in KB article 324906 (Cannot Start an
Office Program After You Install Service Pack 3 -
http://support.microsoft.com/?id=324906)

If your DCOM settings are correct, try running
Msiregmv.exe. This file should be located in the System32
folder if you've upgraded to Installer 2.0

Msiregmv.exe moves all the Windows Installer 1.x data
registry keys to the Windows installer 2.x registry data
location.

To determine your Installer version, go to Start/Run and
type "msiexec.exe" without quotes. The Installer version
number will be listed in the "Incorrect command line
parameters" dialog which will appear.

Thanks!
-Eric [MSFT]

This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[David Hogan]

Thanks, I hadn't checked there.

W2000 Pro, SP3 (no SP4 because may upgrade to AutoCAD 2004)

Assume so, if it was included in SP3: V2 2600.2

I'll go through this, but I didn't get that error message, and MS Office
applications start up, but the MSI file can't be found when I try to
repair/detect and I can't open files over the network (even after
reinstalling).

I should mention that SP3 has been installed on these PCs for 4 months
without any problems until the patch was applied.

V2 2600.2