M
Mark Tangard
First, PLEASE understand that (a) this *isn't* about the general message
asking to save changes to Normal.dot, but rather, it's about being asked
to save inexplicable "changes" to OTHER templates when saving documents
based thereon; and (b) this message appears even when NO changes to
styles, customizations, or other standard save-prompt-inducers have been
done. The message is distinguished by the word ALSO, which does not
appear in the more common template-related messages.
I spent a long while Googling this issue & found many other users
perplexed/annoyed by it. I only just started getting it this week and
have these 2 observations:
First, I thought of what might have changed to cause this. We'd done no
Word upgrades for months, and the entire firm is standardized on Word
2003 SP1. And while I use several of my own Word VBA add-ins, none had
changed in many weeks. BUT, I had just installed the free trial of
Adobe Acrobat 7.0. Naturally I suspected it was involved, so I went to
unload it, in the usual way of narrowing down the source of such a problem.
Well, big surprise: Unlike prior Acrobat versions which use a .DOT file
(PDFMaker.dot), Version 7 uses a .DLL, and it doesn't live in the Word
Startup folder. How do you unload a .DLL? How do you even find it?
(There seem to be at least 4 likely culprits.) I realize I could
*uninstall* instead, but given that this is Adobe's free trial, I'm
apprehensive about what fresh troubles a mid-trial uninstall might
create. (Except for this issue, we like Acrobat 7.)
Second: On the presumably small chance it might be one of the other
add-ins interacting with Adobe's, I uninstalled them all intending to
add them back in one by one. But before starting to add them back in, I
went to reproduce the message (maybe, like, to be sure I wasn't
dreaming...?). So this was with Adobe's being the only active add-in.
The message didn't appear! I tried several times, exiting Word,
rebooting, etc. (We're talking 8 or 10 attempts.). All the file for
which I'd seen this message earlier on each dirty-doc save, now saved
without any message appearing!
Argh. So I reloaded my add-ins one by one, testing carefully each time.
The message *never* reappeared.
......until about 2 hours later! In the interim I had done *nothing* but
simple raw typing or pasting from OCR output. I'm sure I hadn't used
even a single macro or tweaked even one style. I had closed and
reopened Word a few times, but that's about it. The message had
returned for any file based on a template other than Normal.
What's going on?!?!
I badly need both Acrobat 7 and my own add-ins to work smoothly and in
the same Word instance, and I'm just about ready to PAY if someone helps
with a lasting solution. (Some who recognize me as a former MVP will
know I'm good for it.) I've posted on the Adobe newsgroups, but as you
may know, the vast majority of posters there are those pleading for
help, not offering it.
If this had happened with prior Acrobats I might've managed by keeping
Adobe's add-in unloaded until needed. I'd be fine with that now if I
could figure out a simple way to unload and reload it.
Thanks to anyone who has read this far.
asking to save changes to Normal.dot, but rather, it's about being asked
to save inexplicable "changes" to OTHER templates when saving documents
based thereon; and (b) this message appears even when NO changes to
styles, customizations, or other standard save-prompt-inducers have been
done. The message is distinguished by the word ALSO, which does not
appear in the more common template-related messages.
I spent a long while Googling this issue & found many other users
perplexed/annoyed by it. I only just started getting it this week and
have these 2 observations:
First, I thought of what might have changed to cause this. We'd done no
Word upgrades for months, and the entire firm is standardized on Word
2003 SP1. And while I use several of my own Word VBA add-ins, none had
changed in many weeks. BUT, I had just installed the free trial of
Adobe Acrobat 7.0. Naturally I suspected it was involved, so I went to
unload it, in the usual way of narrowing down the source of such a problem.
Well, big surprise: Unlike prior Acrobat versions which use a .DOT file
(PDFMaker.dot), Version 7 uses a .DLL, and it doesn't live in the Word
Startup folder. How do you unload a .DLL? How do you even find it?
(There seem to be at least 4 likely culprits.) I realize I could
*uninstall* instead, but given that this is Adobe's free trial, I'm
apprehensive about what fresh troubles a mid-trial uninstall might
create. (Except for this issue, we like Acrobat 7.)
Second: On the presumably small chance it might be one of the other
add-ins interacting with Adobe's, I uninstalled them all intending to
add them back in one by one. But before starting to add them back in, I
went to reproduce the message (maybe, like, to be sure I wasn't
dreaming...?). So this was with Adobe's being the only active add-in.
The message didn't appear! I tried several times, exiting Word,
rebooting, etc. (We're talking 8 or 10 attempts.). All the file for
which I'd seen this message earlier on each dirty-doc save, now saved
without any message appearing!
Argh. So I reloaded my add-ins one by one, testing carefully each time.
The message *never* reappeared.
......until about 2 hours later! In the interim I had done *nothing* but
simple raw typing or pasting from OCR output. I'm sure I hadn't used
even a single macro or tweaked even one style. I had closed and
reopened Word a few times, but that's about it. The message had
returned for any file based on a template other than Normal.
What's going on?!?!
I badly need both Acrobat 7 and my own add-ins to work smoothly and in
the same Word instance, and I'm just about ready to PAY if someone helps
with a lasting solution. (Some who recognize me as a former MVP will
know I'm good for it.) I've posted on the Adobe newsgroups, but as you
may know, the vast majority of posters there are those pleading for
help, not offering it.
If this had happened with prior Acrobats I might've managed by keeping
Adobe's add-in unloaded until needed. I'd be fine with that now if I
could figure out a simple way to unload and reload it.
Thanks to anyone who has read this far.