MSOffice 97

[Grave_Guardian]

I have recently installed XP Home. I am now receiving an error message about
Microsoft Word i.e. ....one ore more required files are damaged or missing.
To correct run Word Setup Program. Of course there is no disc to run said
program. I've contacted MS and they regret to tell me there is no longer
support for 97.

Is upgrading to newer MS office program the answer? Pros/cons?

Thanks

 

[TF]

What was the full error message please?



:I have recently installed XP Home. I am now receiving an error message
about
: Microsoft Word i.e. ....one ore more required files are damaged or
missing.
: To correct run Word Setup Program. Of course there is no disc to run said
: program. I've contacted MS and they regret to tell me there is no longer
: support for 97.
:
: Is upgrading to newer MS office program the answer? Pros/cons?
:
: Thanks

 

[Grave_Guardian]

The message was as follows, with Word 8.0 labelled up in the upper left hand
corner: "The Windows registry has reported that one or more of the required
files are damaged or missing. To correct the problem, run Word Setup
program".


Thanks

 

[TF]

That's not good news as it would seem to confirm the need for the CD.
There's not much you can do unless you are running Windows XP and can roll
back (System Restore) to a point before the problem occurred.



: The message was as follows, with Word 8.0 labelled up in the upper left
hand
: corner: "The Windows registry has reported that one or more of the
required
: files are damaged or missing. To correct the problem, run Word Setup
: program".
:
:
: Thanks
:
: "TF" wrote:
:
: > What was the full error message please?
: >
: > --
: > Terry Farrell - Word MVP
:
: >
message
: > : > :I have recently installed XP Home. I am now receiving an error message
: > about
: > : Microsoft Word i.e. ....one ore more required files are damaged or
: > missing.
: > : To correct run Word Setup Program. Of course there is no disc to run
said
: > : program. I've contacted MS and they regret to tell me there is no
longer
: > : support for 97.
: > :
: > : Is upgrading to newer MS office program the answer? Pros/cons?
: > :
: > : Thanks
: >
: >
: >

 

[msnews.microsoft.com]

I have recently installed XP Home. I am now receiving an error message about
Microsoft Word i.e. ....one ore more required files are damaged or missing.
To correct run Word Setup Program. Of course there is no disc to run said
program. I've contacted MS and they regret to tell me there is no longer
support for 97.

Is upgrading to newer MS office program the answer? Pros/cons?

Thanks

I found and saved this some time ago. Maybe this will help you.
Do a system restore checkpoint first:

Re: XP and Office 97 cannot install by Anonymous Ghost on November 14th,
2004 07:51:48 PM
Office 97 does not install on XPSP2 system

I have the same problem so I went to the web and found this...

My company recently had this problem - I discovered the solution while
trying to manually register 'htmlmarq.ocx'

Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them to
something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident.

DISCLAIMER: I don't know what this section of the registery does or why
these files were apparently blocked (intentionally or accidently), but
this solution worked flawlessly for me. If you feel uncomfortable, I'm
betting you can rename the keys back to the originals and office will
work, but if you need to reinstall, you'll possibly have to rename them
again.