mspst.dll

[Charles]

I have loaded outlook from office xp 2002 on my e-machine. It worked once
and then stopped working. The error message talks about MAPI and mspst.dll.
Everything else in office works but not outlook. It either asks to start up
in safe mode or open the default folders if the default email folders cannot
be found. Can ANYONE PLEASE help me with this problem?

 

[Milly Staples [MVP - Outlook]]

Not until you post the exact error messages.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Charles asked:

| I have loaded outlook from office xp 2002 on my e-machine. It worked
| once and then stopped working. The error message talks about MAPI
| and mspst.dll. Everything else in office works but not outlook. It
| either asks to start up in safe mode or open the default folders if
| the default email folders cannot be found. Can ANYONE PLEASE help me
| with this problem?

 

[Charles]

Unable to open your default email folders. An unexpected error has occured.
MAPI was unable to load the inofrmation service mspst.dll. Be sure the
servcie is correctly installed and configured.

Would you like to open your default File System folder instead?