Multiple Accounts do not work

[kaygbee]

Outlook 2003 - WinXP Pro - SP1

Had to remove Outlook Business Contacts Manager and looks like it took
whole bunch of stuff with it.

Re-Installed Office 2003, but still the feature below does not work:

"If you have multiple accounts in your mail profile, Outlook displays
an Accounts drop-down list on each new message you create. The first
account you added will be the default for new messages. If you want to
send a new message by a different account, you will need to select the
account from the Accounts list before you click Send.

When you reply to or forward a message you received, Outlook
automatically sets the new message to use the same account as the
incoming message. Again, if you want to send a new message by a
different account, you will need to select the account from the
Accounts list before you click Send."


I do not have Accounts drop-down list choice when I create a new mail
message. As a result all e-mail is being sent from default account.

When message arrives to destination (tried to send a few test ones to
my work the FROM field reads "(e-mail address removed) on behalf of
(e-mail address removed)" - while I was trying to send from UserB's e-mail
account.

Any ideas how to restore this short of blowing everything off and
reinstalling from VERY scratch? And if this THE only way - how can I
preserve existing data (other than exporting Contacts to CSV etc)?

TIA


ICQ 6124479
kaygbee at inbox dot ru

 

[kaygbee]

UPDATE:

I deleted the existing Outlook Profile from Start|Settings|Control
Panel|Mail and created a new one - re-created e-mail accounts and all
settings. Same Result - I do not have an option to choose which
account New Message is going to be sent from.

PLEASE, help!

Outlook 2003 - WinXP Pro - SP1

Had to remove Outlook Business Contacts Manager and looks like it took
whole bunch of stuff with it.

Re-Installed Office 2003, but still the feature below does not work:

"If you have multiple accounts in your mail profile, Outlook displays
an Accounts drop-down list on each new message you create. The first
account you added will be the default for new messages. If you want to
send a new message by a different account, you will need to select the
account from the Accounts list before you click Send.

When you reply to or forward a message you received, Outlook
automatically sets the new message to use the same account as the
incoming message. Again, if you want to send a new message by a
different account, you will need to select the account from the
Accounts list before you click Send."


I do not have Accounts drop-down list choice when I create a new mail
message. As a result all e-mail is being sent from default account.

When message arrives to destination (tried to send a few test ones to
my work the FROM field reads "(e-mail address removed) on behalf of
(e-mail address removed)" - while I was trying to send from UserB's e-mail
account.

Any ideas how to restore this short of blowing everything off and
reinstalling from VERY scratch? And if this THE only way - how can I
preserve existing data (other than exporting Contacts to CSV etc)?

TIA


ICQ 6124479
kaygbee at inbox dot ru

ICQ 6124479
kaygbee at inbox dot ru

 

[Martin]

Hi!

I did have the account button but when i pressed it I got an error
message.
When I deselected word 2003 as my mail editor everything started up
after a restart.
The settup is done i alternatives - E-mail layout (or similar, I'm
using a swedish copy)

Hope you're able to fix it.

/Martin