Multiple accounts in Outlook 2003

R

rwoods

Our office is currently running Exchange Server 2003 for internal email and
we have POP3 accounts for external mail. Previously all users were running
Outlook 2002. I have recently upgraded some users to Outlook 2003 and some
problems have occured with those users. With 2002 we had the POP3 account set
as default. When a user wanted to send email internally they just selected
and address from the Global Address List and Outlook would send the message
through the Exchange system without the user needing to change from the
default POP3 account. Outlook seemed to recognize the internal address and
route it appropriately. This is not the case for some users now with Outlook
2003. Can anyone shed light on this problem?

Thanks ahead of time for you help.
 

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