Multiple Address Books in *.pst

K

kcnpeppa

A user logs in with a domain user account. A bad hard drive corrupted the
user profile and to recover a new account was created and all Outlook data
files copied from the old user profile to the new one (c:\documents and
settings\%username%\Local Settings\Application Data\Microsoft\Outlook).
There are two address books in the outlook.pst. The user does not have
access to one. The other holds all the contact information. I can switch
the search order to avoid any errors but would like to get rid of the invalid
address book. Is this possible? Any tips? Thank you.
 
B

Brian Tillman

kcnpeppa said:
A user logs in with a domain user account. A bad hard drive
corrupted the user profile and to recover a new account was created
and all Outlook data files copied from the old user profile to the
new one (c:\documents and settings\%username%\Local
Settings\Application Data\Microsoft\Outlook). There are two address
books in the outlook.pst. The user does not have access to one. The
other holds all the contact information. I can switch the search
order to avoid any errors but would like to get rid of the invalid
address book. Is this possible? Any tips? Thank you.

Remove the Outlook Address Book service from the profile, stop and restart
Outlook and add it back in again.
 

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