E
Ewan D. Milne
Recently, I upgraded Outlook 2000 to Outlook 2003 in order to make use
of the more advanced junk mail filtering (I am getting ~150 spam
emails a day these days on my work email account).
Because I access my POP3 account from multiple machines (and multiple
operating systems), I have the mail profile set to leave a copy of the
messages on the server. Right now there are about 12,000 messages
there.
I've had several problems since the upgrade. The first problem was
that Outlook 2003 re-downloaded all of the ~12,000 messages
immediately after the upgrade, even though they were already in the
Inbox in my Personal Folder. It seems that Outlook did not recognize
that it already had the messages.
The second problem is that I now have 3 separate "Personal Folder"s,
but they apparently all refer to the same .PST file. There is only 1
..PST file, and all the counters (e.g. the count of unread mail in the
INbox) track each other. I suspect this happened because I exported
everything except the email messages (i.e. the Calendar, the Tasks,
etc...) to a backup .PST file and then copied that in place of the
normal outlook .PST file. This was in an attempt to clear out all the
email messages and the duplicates erroneously generated by the Outlook
2003 upgrade, so I could re-download them from the server.
The third problem is that even after Outlook 2003 finished downloading
a complete set of duplicate email messages, every time I click on
Send/Receive, it downloads 800-900 more messages, which I believe are
also duplicates. The exact number varies somewhat each time.
I also upgraded to Outlook 2003 on another machine, where I had not
previously used Outlook to read my mail, and the third problem
described above occurs there as well.
The first two problems are annoying, but I should be able to work
through them. The third problem, however, effectively prevents me
from using Outlook 2003 at all. It takes too long to download all
those messages, and presumably my .PST file will continue to grow
until it fills up the disk (or it becomes too big for Outlook to
manage, which happened with Outlook 2000). This is a problem for me,
because I use the Calendar features extensively at work for scheduling
meetings and have keeping track of my daily schedule.
I checked the Microsoft web site but could not find any downloads or
knowledge base articles that addressed these problems, especially the
third problem. I did not have this problem with Outlook 2000. I must
say, I'm disappointed that such widely-used software appears to have
these obvious defects. Does anyone have any suggestions as to what
could be wrong, and/or how to fix it?
Thanks in advance for any replies.
-Ewan
of the more advanced junk mail filtering (I am getting ~150 spam
emails a day these days on my work email account).
Because I access my POP3 account from multiple machines (and multiple
operating systems), I have the mail profile set to leave a copy of the
messages on the server. Right now there are about 12,000 messages
there.
I've had several problems since the upgrade. The first problem was
that Outlook 2003 re-downloaded all of the ~12,000 messages
immediately after the upgrade, even though they were already in the
Inbox in my Personal Folder. It seems that Outlook did not recognize
that it already had the messages.
The second problem is that I now have 3 separate "Personal Folder"s,
but they apparently all refer to the same .PST file. There is only 1
..PST file, and all the counters (e.g. the count of unread mail in the
INbox) track each other. I suspect this happened because I exported
everything except the email messages (i.e. the Calendar, the Tasks,
etc...) to a backup .PST file and then copied that in place of the
normal outlook .PST file. This was in an attempt to clear out all the
email messages and the duplicates erroneously generated by the Outlook
2003 upgrade, so I could re-download them from the server.
The third problem is that even after Outlook 2003 finished downloading
a complete set of duplicate email messages, every time I click on
Send/Receive, it downloads 800-900 more messages, which I believe are
also duplicates. The exact number varies somewhat each time.
I also upgraded to Outlook 2003 on another machine, where I had not
previously used Outlook to read my mail, and the third problem
described above occurs there as well.
The first two problems are annoying, but I should be able to work
through them. The third problem, however, effectively prevents me
from using Outlook 2003 at all. It takes too long to download all
those messages, and presumably my .PST file will continue to grow
until it fills up the disk (or it becomes too big for Outlook to
manage, which happened with Outlook 2000). This is a problem for me,
because I use the Calendar features extensively at work for scheduling
meetings and have keeping track of my daily schedule.
I checked the Microsoft web site but could not find any downloads or
knowledge base articles that addressed these problems, especially the
third problem. I did not have this problem with Outlook 2000. I must
say, I'm disappointed that such widely-used software appears to have
these obvious defects. Does anyone have any suggestions as to what
could be wrong, and/or how to fix it?
Thanks in advance for any replies.
-Ewan