multiple email accounts -- different computers (Orange Home ISP)

[Gigi]

Hi everyone

We have an ISP account with Orange (Livebox Home) in the UK and have
recently bought Outlook 2007.

I've spoken to Orange and they tell me that they're "not trained to give
advice about how to set up multiple email addresses across different
computers using rules on Outlook 2007" --- they say they're only trained to
provide settings for Outlook Express (bizarre, I know, in this world where
everyone uses Outlook, but there you go...). They advised me I have to
contact Microsoft or those in the know.

My wife and I have seperate email addresses:

(e-mail address removed)
(e-mail address removed)

We also have separate computers --- I have two laptops (one running on
Vista, one on XP) and she has one (running on XP).

Naturally, we want to be able to clear our separate email addresses on the
different computers without clearing each other's emails off the server.

Can anyone please let us know what account settings and rules we need on
each other's computers to make sure that we only clear our respective emails
and leave each other's on the server.

There don't seem to be any particular rules in Outlook 2007 for leaving
emails on the server (in the way that Orange says there are rules in Outlook
Express), only rules applied after the message arrives.

[For interest, here is the advice that Orange has for working with multiple
email addresses using Outlook Express --
http://help.orange.co.uk/orangeuk/support/selfservice/index.jsp]

Very much appreciate any advice you may have.

Many thanks and best wishes

Graeme

 

[Expert]

The setup instructions for Outlook 2007 is here:

http://help.orange.co.uk/orangeuk/c...=true&SearchSpecific=false&Module=selfservice

hth

 

[DL]

Unless the email addresses are unique, ie seperate username / password you
cannot leave only certain msgs on the server (in Outlook)
Outlook>Account Settings>Internet E-Mail Settings>More Settings>Advanced
tick Leave a Copy on the server
Rules work when a msg is downloaded to Outlook, they are of no use to you in
this scenario
Outlook 2007 is not available to install on 3 PC's (From a single purchase)
Office 2007 (a version that includes Outlook) can be installed on 2 PC's for
use by the same user
Office H&S can be installed on 3 PC's for use by a family, on a none
commersial basis, but doesnt include Outlook

 

[Gigi]

Many thanks, DL and Expert, these are helpful in that they help me understand
more where I am with Orange and Outlook.

If I understand your posts correctly it it seems that there is no way of
clearing different emails on different computers where the emails are running
off the same account --- ie the @xxx.freeserve.co.uk is same but name before
the @ is different.

This kind of defeats the object of having different email addresses though
with the same account?!? Surely there must be a way round this as this would
be a fundamental prob for any houseshare/family/etc.

I would've thought that Orange and Microsoft would see this as a pretty
fundamental flaw. Perhaps most simply this should be something picked up in
Rules in Outlook.

Wonder if anyone else has any thoughts about this. For example, perhaps it's
possible to have totally different email addresses (ie even the
@xxx.freeserve.co.uk different) running from the same account --- Orange
can't seem to give me a straight answer.

[By the way we run Office Home and Student 2007 with Outlook 2007 separate.
Hence the multi-computer usage]

Best wishes

Graeme

Unless the email addresses are unique, ie seperate username / password you
cannot leave only certain msgs on the server (in Outlook)
Outlook>Account Settings>Internet E-Mail Settings>More Settings>Advanced
tick Leave a Copy on the server
Rules work when a msg is downloaded to Outlook, they are of no use to you in
this scenario
Outlook 2007 is not available to install on 3 PC's (From a single purchase)
Office 2007 (a version that includes Outlook) can be installed on 2 PC's for
use by the same user
Office H&S can be installed on 3 PC's for use by a family, on a none
commersial basis, but doesnt include Outlook

Hi everyone

We have an ISP account with Orange (Livebox Home) in the UK and have
recently bought Outlook 2007.

I've spoken to Orange and they tell me that they're "not trained to give
advice about how to set up multiple email addresses across different
computers using rules on Outlook 2007" --- they say they're only trained
to
provide settings for Outlook Express (bizarre, I know, in this world where
everyone uses Outlook, but there you go...). They advised me I have to
contact Microsoft or those in the know.

My wife and I have seperate email addresses:

(e-mail address removed)
(e-mail address removed)

We also have separate computers --- I have two laptops (one running on
Vista, one on XP) and she has one (running on XP).

Naturally, we want to be able to clear our separate email addresses on the
different computers without clearing each other's emails off the server.

Can anyone please let us know what account settings and rules we need on
each other's computers to make sure that we only clear our respective
emails
and leave each other's on the server.

There don't seem to be any particular rules in Outlook 2007 for leaving
emails on the server (in the way that Orange says there are rules in
Outlook
Express), only rules applied after the message arrives.

[For interest, here is the advice that Orange has for working with
multiple
email addresses using Outlook Express --
http://help.orange.co.uk/orangeuk/support/selfservice/index.jsp]

Very much appreciate any advice you may have.

Many thanks and best wishes

Graeme

 

[DL]

Unique email accounts is something to take up with your ISP, its not an MS
issue

Since outlook rules work after the mail is downloaded they are not going to
help

Many thanks, DL and Expert, these are helpful in that they help me
understand
more where I am with Orange and Outlook.

If I understand your posts correctly it it seems that there is no way of
clearing different emails on different computers where the emails are
running
off the same account --- ie the @xxx.freeserve.co.uk is same but name
before
the @ is different.

This kind of defeats the object of having different email addresses though
with the same account?!? Surely there must be a way round this as this
would
be a fundamental prob for any houseshare/family/etc.

I would've thought that Orange and Microsoft would see this as a pretty
fundamental flaw. Perhaps most simply this should be something picked up
in
Rules in Outlook.

Wonder if anyone else has any thoughts about this. For example, perhaps
it's
possible to have totally different email addresses (ie even the
@xxx.freeserve.co.uk different) running from the same account --- Orange
can't seem to give me a straight answer.

[By the way we run Office Home and Student 2007 with Outlook 2007
separate.
Hence the multi-computer usage]

Best wishes

Graeme

Unless the email addresses are unique, ie seperate username / password
you
cannot leave only certain msgs on the server (in Outlook)
Outlook>Account Settings>Internet E-Mail Settings>More Settings>Advanced
tick Leave a Copy on the server
Rules work when a msg is downloaded to Outlook, they are of no use to you
in
this scenario
Outlook 2007 is not available to install on 3 PC's (From a single
purchase)
Office 2007 (a version that includes Outlook) can be installed on 2 PC's
for
use by the same user
Office H&S can be installed on 3 PC's for use by a family, on a none
commersial basis, but doesnt include Outlook

Hi everyone

We have an ISP account with Orange (Livebox Home) in the UK and have
recently bought Outlook 2007.

I've spoken to Orange and they tell me that they're "not trained to
give
advice about how to set up multiple email addresses across different
computers using rules on Outlook 2007" --- they say they're only
trained
to
provide settings for Outlook Express (bizarre, I know, in this world
where
everyone uses Outlook, but there you go...). They advised me I have to
contact Microsoft or those in the know.

My wife and I have seperate email addresses:

(e-mail address removed)
(e-mail address removed)

We also have separate computers --- I have two laptops (one running on
Vista, one on XP) and she has one (running on XP).

Naturally, we want to be able to clear our separate email addresses on
the
different computers without clearing each other's emails off the
server.

Can anyone please let us know what account settings and rules we need
on
each other's computers to make sure that we only clear our respective
emails
and leave each other's on the server.

There don't seem to be any particular rules in Outlook 2007 for leaving
emails on the server (in the way that Orange says there are rules in
Outlook
Express), only rules applied after the message arrives.

[For interest, here is the advice that Orange has for working with
multiple
email addresses using Outlook Express --
http://help.orange.co.uk/orangeuk/support/selfservice/index.jsp]

Very much appreciate any advice you may have.

Many thanks and best wishes

Graeme

 

[Brian Tillman [MVP - Outlook]]

We have an ISP account with Orange (Livebox Home) in the UK and have
recently bought Outlook 2007.

I've spoken to Orange and they tell me that they're "not trained to give
advice about how to set up multiple email addresses across different
computers using rules on Outlook 2007" --- they say they're only trained to
provide settings for Outlook Express (bizarre, I know, in this world where
everyone uses Outlook, but there you go...). They advised me I have to
contact Microsoft or those in the know.

While what "Expert" cites gives you mechanics, you may find that it doesn't
work exactly as expected if the "x" and "y" addresses are aliases of each
other. That is, if you use the exact same username/password to log into the
mailboxes, or if you log into the web interface to the mailboxes and see
messages for both addresses, the two addresses are actually only one address
and you'll have to take steps within Outlook (via rules) to segregate the
incoming mail so that you each receive what you expect, rather than each
receiving messages for you both.

 

[Brian Tillman [MVP - Outlook]]

If I understand your posts correctly it it seems that there is no way of
clearing different emails on different computers where the emails are
running
off the same account --- ie the @xxx.freeserve.co.uk is same but name before
the @ is different.

This kind of defeats the object of having different email addresses though
with the same account?!? Surely there must be a way round this as this would
be a fundamental prob for any houseshare/family/etc.

While DL is essentially correct, provided your two addresses deliver messages
to the same mailbox, I'll disagree with his statement that rules "are not
going to help." It doesn't really matter that rules work after the messages
are downloaded. If you each configure Outlook to leave messages on the server
and use a rule that deletes all messages except for those addressed to your
particular address, you should be OK.