Multiple email accounts fail after 6

R

Ron

1) I have a local isp but use a remote web hosting service
that provides me with email accounts. I've set up Outlook
2002 to download mail from 6 accounts, but if I try to add
any more I get the following error message:
"Sending and Receiving' reported error (0x800CCC0F) : 'The
connection to the server was interrupted. If this problem
continues, contact your server administrator or Internet
service provider (ISP).'"

2) The remote web hosting service says it is not there
problem; many people have more than 10 emails through one
web site.

3) The local isp says it is not their problem.

4) The Microsoft support site, listed below (with their
message at the end of mine), acts like it might be a
firewall problem. I have no firewall and the isp says
theirs is not set to block something like this.

5) So my question is this: Has anyone else experienced
this problem and solved it? Is it a problem with Outlook
or should I continue to pester my isp?

Thanks for any help!
Ron

Microsoft support site info:
OL: Error 0x800ccc0d or 0x800ccc0f When Receiving and
Sending E-Mail

http://support.microsoft.com/default.aspx?scid=kb;en-
us;813514&Product=ol2002


CAUSE

This error message occurs when Microsoft Outlook or
Microsoft Outlook Express cannot establish a connection
with your e-mail server.

WORKAROUND

To work around this problem, use one of the following
methods as appropriate for your situation.

Method 1: Confirm That Your E-Mail Server Settings Are
Correct

For information about the correct settings for your e-mail
server, contact your Internet service provider (ISP) or
system administrator.

Method 2: Configure Firewall Software

Configure your firewall software to grant access to the
Internet for the following files.

For Outlook Express: Msimn.exe
For Outlook: Outlook.exe
By default, most e-mail clients have to have outbound
access on port 110 and inbound access on port 25. For more
information about the ports that communicate with your e-
mail server, contact your ISP or system administrator.

Method 3: Check the Symantec Web Site for Additional
Suggestions
 

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