Multiple instances of same E-mail

[The Time Wizard]

I am posting this again because I never received any response so I am not
certain it got through and I would really appreciate some help.Thank you.

When I download my mail in Outlook 2003 (SP3, Win2k) I get five copies of
the same
e-mail message every time, regardless of the sender. I have five accounts
set up, each with its own folder, and if I go to the account settings and
click "test account settings" I
inevitably receive five copies of the test messages every time, on whichever
account I test.
When I check on my Yahoo mail server, there is only one e-mail. How do I fix
this?

Brian.

 

[VanguardLH]

I am posting this again because I never received any response so I am not
certain it got through and I would really appreciate some help.Thank you.

When I download my mail in Outlook 2003 (SP3, Win2k) I get five copies of
the same
e-mail message every time, regardless of the sender. I have five accounts
set up, each with its own folder, and if I go to the account settings and
click "test account settings" I
inevitably receive five copies of the test messages every time, on whichever
account I test.
When I check on my Yahoo mail server, there is only one e-mail. How do I fix
this?

Brian.

Well, do you actually have five SEPARATE mailboxes? Or do you have ONE
mailbox and 5 aliases to it? Many ISPs dole out "family" e-mail
accounts where there is only one mailbox shared by the entire family and
they just get a different alias to the same mailbox. That means each
can see the e-mails for the other users and anyone retrieving e-mails
will get them all. If you have 5 e-mail accounts defined in Outlook and
they all go to effectively the same mailbox (and if you have the option
enabled to "leave messages on server") then each account will yank the
same copy of the e-mail waiting in the same mailbox.

First you say that you have 5 e-mail accounts defined in Outlook. Well,
obviously you don't need more than 1 e-mail account defined per e-mail
account on the server. Then you say "my Yahoo mail server ... only one
e-mail". Presumably that means you used Yahoo Mail's webmail interface
to check your accounts but you could only find one account. So what
happens when you try to login to the other 4 Yahoo Mail accounts using
their webmail interface? If you have 5 accounts in Outlook all pointing
at the same single Yahoo Mail account then you already know why you are
getting 5 copies of the same message: you're using 5 accounts in Outlook
to look at the same 1 mailbox.

 

[The Time Wizard]

Well, do you actually have five SEPARATE mailboxes? Or do you have ONE
mailbox and 5 aliases to it? Many ISPs dole out "family" e-mail
accounts where there is only one mailbox shared by the entire family and
they just get a different alias to the same mailbox. That means each
can see the e-mails for the other users and anyone retrieving e-mails
will get them all. If you have 5 e-mail accounts defined in Outlook and
they all go to effectively the same mailbox (and if you have the option
enabled to "leave messages on server") then each account will yank the
same copy of the e-mail waiting in the same mailbox.

First you say that you have 5 e-mail accounts defined in Outlook. Well,
obviously you don't need more than 1 e-mail account defined per e-mail
account on the server. Then you say "my Yahoo mail server ... only one
e-mail". Presumably that means you used Yahoo Mail's webmail interface
to check your accounts but you could only find one account. So what
happens when you try to login to the other 4 Yahoo Mail accounts using
their webmail interface? If you have 5 accounts in Outlook all pointing
at the same single Yahoo Mail account then you already know why you are
getting 5 copies of the same message: you're using 5 accounts in Outlook
to look at the same 1 mailbox.

VanguardLH:
Thank you for your response. I have five separate e-mail addresses with my
Yahoo domain, not aliases to one mailbox. My five accounts in Outlook
represent the five different addresses. Each address has its own folder. The
five copies all show in one folder, the address it was sent to. Each account
in Outlook has a different user name to logon, corresponding to the e-mail
address. I also need to tell you that this used to work properly up until
just a few days ago. I was cleaning up my hard drive and deleting some
useless text files, cookies, etc. and I also deleted what I thought were some
useless log files. Is it possible that I accidentally deleted something that
caused Outlook to behave differently? Thank you for your time.

Brian.

 

[The Time Wizard]

Well, do you actually have five SEPARATE mailboxes? Or do you have ONE
mailbox and 5 aliases to it? Many ISPs dole out "family" e-mail
accounts where there is only one mailbox shared by the entire family and
they just get a different alias to the same mailbox. That means each
can see the e-mails for the other users and anyone retrieving e-mails
will get them all. If you have 5 e-mail accounts defined in Outlook and
they all go to effectively the same mailbox (and if you have the option
enabled to "leave messages on server") then each account will yank the
same copy of the e-mail waiting in the same mailbox.

First you say that you have 5 e-mail accounts defined in Outlook. Well,
obviously you don't need more than 1 e-mail account defined per e-mail
account on the server. Then you say "my Yahoo mail server ... only one
e-mail". Presumably that means you used Yahoo Mail's webmail interface
to check your accounts but you could only find one account. So what
happens when you try to login to the other 4 Yahoo Mail accounts using
their webmail interface? If you have 5 accounts in Outlook all pointing
at the same single Yahoo Mail account then you already know why you are
getting 5 copies of the same message: you're using 5 accounts in Outlook
to look at the same 1 mailbox.

I wanted to add that I recently discovered that if I uncheck the "leave
messages on server" box the problem goes away, however, I would like to be
able to leave my messages on the server in case they accidentally get
deleted. I just don't want to get duplicate downloads of them as a result of
leaving them on the server. Can this be fixed?

Brian.

 

[Brian Tillman [MVP - Outlook]]

I wanted to add that I recently discovered that if I uncheck the "leave
messages on server" box the problem goes away, however, I would like to be
able to leave my messages on the server in case they accidentally get
deleted. I just don't want to get duplicate downloads of them as a result
of
leaving them on the server. Can this be fixed?

If you get duplicates when you leave messages on the server, see if
something here helps: http://www.howto-outlook.com/faq/duplicates.htm