Multiple mail icons in system tray-Outlook 2000

[Jennifer M.]

When I receive new messages the "yellow envelope" icon appears in the system
tray. But, it doesn't go away, and when more messages come in more envelope
icons appear.When I go to Task Manager "Outlook.exe" will appear numerous
times.

(the number of mail icons in the system tray = the number of times
"Outlook.exe" appears in the Processes tab of Task Manager) The only way for
me to be rid of the multiple mail icons in the system tray is to end process
for every instance of "Outlook.exe".

This problem started occuring when I installed the 60-day trial version of
Office 2003 that was on this new computer. After trying Outlook 2003 an error
started occuring (I can't recall the error as it was several weeks ago), and
I started using Outlook 2000 again.

I have since uninstalled the Office 2003 trial edition, as well as my Office
2000.
I reinstalled Office 2000, but the problem continues.

I'm frustrated with having to "end task" on every instance of Outlook-and
frustrated with all the mail icons that are appearing on the system tray
everytime new mail arrives.

Any thoughts? Thanks for the help-apologies for this lengthy message.
~Jennifer M

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jennifer M. asked:

| When I receive new messages the "yellow envelope" icon appears in the
| system tray. But, it doesn't go away, and when more messages come in
| more envelope icons appear.When I go to Task Manager "Outlook.exe"
| will appear numerous times.
|
| (the number of mail icons in the system tray = the number of times
| "Outlook.exe" appears in the Processes tab of Task Manager) The only
| way for me to be rid of the multiple mail icons in the system tray is
| to end process for every instance of "Outlook.exe".
|
| This problem started occuring when I installed the 60-day trial
| version of Office 2003 that was on this new computer. After trying
| Outlook 2003 an error started occuring (I can't recall the error as
| it was several weeks ago), and I started using Outlook 2000 again.
|
| I have since uninstalled the Office 2003 trial edition, as well as my
| Office 2000.
| I reinstalled Office 2000, but the problem continues.
|
| I'm frustrated with having to "end task" on every instance of
| Outlook-and frustrated with all the mail icons that are appearing on
| the system tray everytime new mail arrives.
|
| Any thoughts? Thanks for the help-apologies for this lengthy message.
| ~Jennifer M

 

[Jennifer M.]

Milly,
Those reasons do not apply in my situation.
But, thank you for responding.
Does anyone else have this problem?
Thanks for any help-Jennifer M.

 

[Jennifer M.]

Does anyone have a solution to this problem? Or any helpful suggestions?
I don't know what else to do...besides be frustrated!
Thanks for any help,
Jennifer

Milly,
Those reasons do not apply in my situation.
But, thank you for responding.
Does anyone else have this problem?
Thanks for any help-Jennifer M.

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jennifer M. asked:

| When I receive new messages the "yellow envelope" icon appears in the
| system tray. But, it doesn't go away, and when more messages come in
| more envelope icons appear.When I go to Task Manager "Outlook.exe"
| will appear numerous times.
|
| (the number of mail icons in the system tray = the number of times
| "Outlook.exe" appears in the Processes tab of Task Manager) The only
| way for me to be rid of the multiple mail icons in the system tray is
| to end process for every instance of "Outlook.exe".
|
| This problem started occuring when I installed the 60-day trial
| version of Office 2003 that was on this new computer. After trying
| Outlook 2003 an error started occuring (I can't recall the error as
| it was several weeks ago), and I started using Outlook 2000 again.
|
| I have since uninstalled the Office 2003 trial edition, as well as my
| Office 2000.
| I reinstalled Office 2000, but the problem continues.
|
| I'm frustrated with having to "end task" on every instance of
| Outlook-and frustrated with all the mail icons that are appearing on
| the system tray everytime new mail arrives.
|
| Any thoughts? Thanks for the help-apologies for this lengthy message.
| ~Jennifer M