Multiple SMTP Accounts with IMAP

[Monza]

I use OUTLOOK 2007 to access my IMAP server which collects mail from multiple
POP (8) accounts. Trouble is when replying to IMAP messages in Outlook, the
'send via' account defaults to the default IMAP account, not the account the
message was sent to. This is confusing to clients who send an email to
'sales@' and get a response from 'techsupport@'. It is also more like to get
caught in SPAM traps.

While I can change this account manually in Outlook, is there any way or
add-in which can automatically choose the correct send account based on which
account the email was originally sent to?

 

[Roady [MVP]]

Outlook does that already; it uses your IMAP account which is the account
you used to download the mail into Outlook. Outlook is not aware of any mail
collecting being done by the server.

While I can change this account manually in Outlook

So you have the POP3 accounts configured in Outlook as well?
Or which other method are you referring to?
If you only have one account configured in Outlook, then you are sending out
with the configured properties of that account.



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[Monza]

Yes, I have the POP3 accounts in Outlook as well.

The goal is for IMAP server to collect POP3 mail, and then I can access the
server using Outlook on any remote computers to access the same mail, and
respond using the correct POP3 account. Sent mail is then moved to the IMAP
server.

But responding to IMAP stored mail always chooses the IMAP account to send
the email, not the original POP3 account, even though this is present in
Outlook

Funny thing is if Outlook is used to collect the POP3 mail and the mail is
then moved to the IMAP server folder, Outlook will choose the correct POP3
account when replying (providing it is from the same computer). However, if
the same message is moved to another IMAP folder, Outlook 'loses' the POP3
information, and then we are back to replying via the IMAP account.

 

[Roady [MVP]]

Which is still correct behavior;
If you used the POP3 accounts in Outlook to collect the mail, then the
account you collected it with in Outlook is the POP3 account.
If you configure your IMAP server to collect the POP3 accounts, then the
mail account you collected it with in Outlook is the IMAP account.

The fact that the message loses its account properties when you move it to
the IMAP server is expected as IMAP does not support/sync that message
property on the server (there is a whole bunch of features that is not
supported by the IMAP protocol). So, if you were to download the items on
another computer, the account that you collected the message would be IMAP
again.