K
Kristy
We have an issue where documents have been created in Word XP or 2003 and
when they are opened by an earlier version of Word (2000 or XP) the document
hangs.
I have scoured the KB articles and it appears that the problem is Word
trying to locate a template that doesn't exist. I believe this can be
resolved by going into each document, and setting "Disable features
introduced after Word 97" then saving and closing the file.
I have tested this and it seems to fix it, HOWEVER, we have over 600
documents that we will need to check to ensure this setting is applied.
Is there anyway that we can automate this? e.g. run a macro against all the
files in a folder in Windows Explorer.
One last note, in case relevant - the majority of the files are set as read
only and some are protected forms which could possibly cause some problems
with a macro?
I'm sure that someone else must have come across this before???
Any assistance is GREATLY APPRECIATED.
Thank you
Kristy
when they are opened by an earlier version of Word (2000 or XP) the document
hangs.
I have scoured the KB articles and it appears that the problem is Word
trying to locate a template that doesn't exist. I believe this can be
resolved by going into each document, and setting "Disable features
introduced after Word 97" then saving and closing the file.
I have tested this and it seems to fix it, HOWEVER, we have over 600
documents that we will need to check to ensure this setting is applied.
Is there anyway that we can automate this? e.g. run a macro against all the
files in a folder in Windows Explorer.
One last note, in case relevant - the majority of the files are set as read
only and some are protected forms which could possibly cause some problems
with a macro?
I'm sure that someone else must have come across this before???
Any assistance is GREATLY APPRECIATED.
Thank you
Kristy