music in powerpoint

[Wizar]

I have Office 2004 for Mac. When I receive a PowerPoint-file (slide-show) created on a PC, I can't hear any music that goes with the slide show. Who can tell me what to do to have the music? Many thanks!

 

[Steve Rindsberg]

I have Office 2004 for Mac. When I receive a PowerPoint-file (slide-show)
created on a PC, I can't hear any music that goes with the slide show. Who
can tell me what to do to have the music? Many thanks!

This will explain what's probably gone wrong:

Sounds/Movies don't play, images disappear or links break when I move or email
a presentation
http://www.pptfaq.com/FAQ00155.htm

But it's something that the sender of the file will have to work on. There's
probably nothing you can do to fix it, unfortunately.

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Wizar]

Thanks for your message Steve. But the problem here is a Mac/PC problem I guess. Because that same PowerPoint-file does work fine (with music) on the PC of a friend. But when I open the file on my Mac, I can see the slide-show but the music disappears ...

 

[Steve Rindsberg]

Thanks for your message Steve. But the problem here is a Mac/PC problem I
guess. Because that same PowerPoint-file does work fine (with music) on the
PC of a friend. But when I open the file on my Mac, I can see the slide-show
but the music disappears ...

It's possible that it's a PC/Mac issue, but there are other factors involved.

Have you eliminated the other possible causes for the sounds not to work (as
explain in that web page)?

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================