M
Mommie Silvasy
I just bought a laptop (Gateway) which came with a 60 day trial of Microsoft
Office 2007. I understand that One Note can only be use so many times before
it expires.
But Word and Excel no longer work. I got an activation key (just a trial
one) I used it on Saturday 3/28 and on Tuesday it no longer works. It states
the trial has expired and I need to purchase the full version. TO ME THIS IS
WRONG ITS A 60 TRIAL!!!! UUUUAAAGGGHH
I did try to install the converter per Microsoft instructions, as my docs
were unable to be read by other people and this is when the problem started.
I need help desperately. I am not computer savvy and need help with simple,
step by step guidance.
I did contact HSN which is where I purchased the laptop, they reffered me to
Gateway, Gateway said to call Microsoft for an extension of the
trial.......don't need extension I have only used Word and Excel less than
10x and it's to be a 60 day trial.
I may have done someting wrong. When I did look into help from Microsoft
they wanted me to pay. I am at my wits end as I have only had the computer
for a couple of weeks.
If someone could PLEASE HELP
Would someone be able to take some precious time out of their day to help I
would certainly appreciate it.
Happy Day,
Kristina
Office 2007. I understand that One Note can only be use so many times before
it expires.
But Word and Excel no longer work. I got an activation key (just a trial
one) I used it on Saturday 3/28 and on Tuesday it no longer works. It states
the trial has expired and I need to purchase the full version. TO ME THIS IS
WRONG ITS A 60 TRIAL!!!! UUUUAAAGGGHH
I did try to install the converter per Microsoft instructions, as my docs
were unable to be read by other people and this is when the problem started.
I need help desperately. I am not computer savvy and need help with simple,
step by step guidance.
I did contact HSN which is where I purchased the laptop, they reffered me to
Gateway, Gateway said to call Microsoft for an extension of the
trial.......don't need extension I have only used Word and Excel less than
10x and it's to be a 60 day trial.
I may have done someting wrong. When I did look into help from Microsoft
they wanted me to pay. I am at my wits end as I have only had the computer
for a couple of weeks.
If someone could PLEASE HELP
Would someone be able to take some precious time out of their day to help I
would certainly appreciate it.
Happy Day,
Kristina