My day stopped including flagged messages andcontacts after last update

[herojig]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

hi, My day stopped including flagged messages and contacts after last update even though it's checked under preferences. I really miss that! is there anyway to fix? thx.

 

[William Smith [MVP]]

hi, My day stopped including flagged messages and contacts after last
update even though it's checked under preferences. I really miss
that! is there anyway to fix? thx.

Possibly, your preferences were changed in My Day. If you open My Day
and go to the My Day menu --> Preferences... then do you see these items
selected for display?

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[herojig]

Hi william, thx for the reply. yes, that was the first thing i did check. also tried setting them off, then back on hoping to kick in a new setting somewhere, but no go. perhaps a preference file somewhere that's stuck? thx!!!!

 

[William Smith [MVP]]

Hi william, thx for the reply. yes, that was the first thing i did
check. also tried setting them off, then back on hoping to kick in a
new setting somewhere, but no go. perhaps a preference file somewhere
that's stuck? thx!!!!

Very possible.

Look inside your home folder and go to Library/Preferences. You should
see "com.microsoft.myday.plist". Delete this. It won't delete any
information.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[herojig]

No dice. Deleted the one myday.plist in the identity folder as well. it recreated both fine but still no flagged messages. I think the 12.1.9 update hosed it. it was working fine till then. arg.

 

[herojig]

No dice. Deleted the one myday.plist in the identity folder as well. it recreated both fine but still no flagged messages. I think the 12.1.9 update hosed it. it was working fine till then. arg.

Any more help on this? I am willing to revert to prev. version of I knew how!

 

[William Smith [MVP]]

Any more help on this? I am willing to revert to prev. version of I
knew how!

I don't use My Day enough to give you better advice. Maybe someone else
can help.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Diane Ross]

Any more help on this? I am willing to revert to prev. version of I knew how!

Do you have a backup copy on Time Machine or another backup? If yes, simply
drag the Office for Mac folder back.

I recommend zipping this folder before any update in case you need to
revert. Otherwise you have to use "Remove Office" and start over from the
initial install.

Before you do that, let's do some tests.

Testing in a new User will quickly tell you if the problem is system wide or
if it¹s your User¹s folder that contains the problem.

1) Drag your Main Identity to the Shared folder

"/Users/Shared"

2) Go to System Preferences --> Create a New User in Accounts. Switch to the
New User by logging out/in or use Fast User Switching.
3) In the new User, open Entourage and let it create a Microsoft User Data
folder.
4) Drag from Shared (it actually copies) you Identity and replace the blank
Main Identity
5) Open Entourage

Does the problem go away? If yes, then your Office install is OK and the
problem is in your User's folder. Test Entourage in a new Identity. This
would eliminate your database as the problem.