J
JL
I use Gmail as a POP address and download my emails to Outlook. I have a
laptop and it works perfectly well. I just got a new computer (with XP too),
and my emails don't reach OL in it. They are connected in Network and I am
the administrator and the only user of both. I sent an email to Gmail, they
say I can try to update Office. And I cannot. I went to the updates and I get
"updated were unsuccessfully installed". Actually I have one other POP
address and it works!
I went to troubleshooting in Office update. There are 9 nethods to solve the
problem, none of them works or can be completed. Ok, I have not tried all...
Method 1: step 8: in View, details is enabled, but I cannot see if there is
any damaged file. Step 13: enable cookies, Default is grey. Step 14, I didn't
dare to delete them, there are 1003! I don't know exactly what it does.
Method 4: opuc.dll doesn't want to be deleted
Method 6: does nothing
Method 7: the computer is new, so there is nothing to be removed so far.
Can you help me? Do you have any idea why my emails go to OL in the laptop
and not in the desktop?
Thanks for your help
laptop and it works perfectly well. I just got a new computer (with XP too),
and my emails don't reach OL in it. They are connected in Network and I am
the administrator and the only user of both. I sent an email to Gmail, they
say I can try to update Office. And I cannot. I went to the updates and I get
"updated were unsuccessfully installed". Actually I have one other POP
address and it works!
I went to troubleshooting in Office update. There are 9 nethods to solve the
problem, none of them works or can be completed. Ok, I have not tried all...
Method 1: step 8: in View, details is enabled, but I cannot see if there is
any damaged file. Step 13: enable cookies, Default is grey. Step 14, I didn't
dare to delete them, there are 1003! I don't know exactly what it does.
Method 4: opuc.dll doesn't want to be deleted
Method 6: does nothing
Method 7: the computer is new, so there is nothing to be removed so far.
Can you help me? Do you have any idea why my emails go to OL in the laptop
and not in the desktop?
Thanks for your help