My form disappeared??

[Wazza]

Hi

I created a template for one of our "standard requests" so as to ease the
pain of manually typing things up all the time. For some bizarre reason, my
system does not recognise this form this morning...it was working last week.
The same thing happened on another PC I had, so I decided it was time to
upgrade anyway.

All the controls on the form seem to have disappeared - but only on my PC
(at the moment anyway) and all I see is a normal "new mail message" form. A
registry entry to allow "one-off forms" was previously added for another
reason altogether.

Does anyone know why this would happen? I imagine I have an unregistered ocx
or dll somewhere, but I'm not certain...

Any help appreciated.

Thanks
W

 

[Sue Mosher [MVP-Outlook]]

What did you actually create? A saved .oft form template file? A published form? Outlook version? Beginning with Outlook 2003 SP2, users can work with most .oft form templates files only by opening the template from the Tools | Forms | Choose Form dialog, browsing for User Templates in File System. This means that if the .oft file is sent as a message attachment, the user must save it to the local hard drive first.

The article at http://support.microsoft.com/?id=907985 explains this change in more detail, suggests best practices, and provides registry keys that can return Outlook 2003 to the older, less secure behavior.


--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Wazza]

Hi Sue

The form is created from a standard message template. It's not been
published as there is just a small amount of people that use it. My outlook
version is 2003 SP2, and the "Choose Form" option actually works for me.

I'll look up the site information shortly. Thanks so much for your help.

W