My harddrive crashed, now office will not work on the new drive

C

chuckd

I had MS Office XP running on my system and then my hard drive started acting
up. So I bought a new hard drive. and loaded everything or ghosted it to the
new drive. Now most of office doesn't work and is getting worse as time goes
by. I try to reinstall Office XP and the system tells me it can not find
511974.MAINSP3ff.msp
 
G

garfield-n-odie [MVP]

Office doesn't respond well to being cloned from one hard drive
to another. You should uninstall the cloned copy, and install
Office to the new hard drive using the original Office XP CD and
product key. If the computer won't let you uninstall the cloned
copy, then you may need to use the Windows Installer Cleanup
Utility as described at http://support.microsoft.com/?kbid=295823
"You receive the 'This patch package could not be opened' error
message in Office 2003, in Office XP, or in Office 2000".
 
S

seth

uninstall first, then reinstall
probably will have to activate again; any problems call microsoft and
explain what happened and you shouldn't have an issue
 

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