my name appears instead of the sender's, but only in my inbox

A

Arron Metcalf

I have Outlook 2003 and all of a sudden, any incoming email that enters my
Inbox, displays only who the email is to (usually me) instead of who it's
from. For example: if I receive an email from my friend Tim Highfield, in the
Inbox column, there should be a message header which has the envelope icon
and "Tim Highfield" next to it, with the subject underneath, and the date on
the far right. But instead of "Tim Highfield", my name appears instead! Or
more precisely, the name of the person Tim sent it to, namely me.

But what is equally weird is that when I move the message into another
folder, it then does what it's supposed to do and puts Tim's name (the
sender's name) at the top instead of mine. I've tried running the "Detect and
Repair" feature under "Help", running the SCANPST.EXE program on the
Outlook.pst file, and adjusted the "Arranged by" feature in Outlook every
which way (to my knowledge); all without success. I've got the latest version
Norton Antivirus too and have performed a full system scan, also without
success. I'm not a novice computer user, but not a computer science graduate,
so I figure there might be something technical I'm not aware of that's gone
pear shaped. Just to see whether it was just Outlook, I ran Outlook Express
and that worked fine.

Has anyone come across this problem before? What did you do about it? I'd
greatly appreciate any suggestions not already mentioned.

Kind regards

Arron
 
R

Russ Valentine [MVP-Outlook]

Then "all of a sudden" you changed the settings for the view. Change them
back to show the fields you want.
 
A

Arron Metcalf

I finally worked it out. After disabling the "reading pane" I worked out that
the fields had somehow been altered. By going into the customization section
(which can't be done when the reading pane is enabled) I was able to restore
it to what was originally set. There is no other way that the view can be
altered than if you enable the reading pane, which I've never done in
Outlook. So I don't know how else it got changed because no one else uses the
computer. Maybe it's time for a reformat to get the gremlins out.

Thanks anyway

Arron
 
A

Arron Metcalf

I finally worked it out. After disabling the "reading pane" I worked out that
the fields had somehow been altered. By going into the customization section
(which can't be done when the reading pane is enabled) I was able to restore
it to what was originally set. There is no other way that the view can be
altered than if you enable the reading pane, which I've never done in
Outlook. So I don't know how else it got changed because no one else uses the
computer. Maybe it's time for a reformat to get the gremlins out.

Thanks anyway

Arron
 
A

Arron Metcalf

I finally worked it out. To alter the order and what fields are displayed,
the reading pane must first be disabled and then the view customised after
right-clicking on the fields. The odd thing is, you can only do this when the
reading pane is disabled; so how did this happen when I've never used that
view before in Outlook? No one else has access to the computer either. Maybe
it's time to reformat the gremlins out.

Thanks though

Arron
 
R

Russ Valentine [MVP-Outlook]

Did you read the post from Mex? He provided the details. It is not necessary
to disable the reading pane. You can also simply reset the view to put it
back into its default state.
 
A

Arron Metcalf

Hi Russ

No I missed his post. But I figured that out just now too :).

Thanks thought for all the support.

Arron

Russ Valentine said:
Did you read the post from Mex? He provided the details. It is not necessary
to disable the reading pane. You can also simply reset the view to put it
back into its default state.
--
Russ Valentine
[MVP-Outlook]
Arron Metcalf said:
I finally worked it out. To alter the order and what fields are displayed,
the reading pane must first be disabled and then the view customised after
right-clicking on the fields. The odd thing is, you can only do this when
the
reading pane is disabled; so how did this happen when I've never used that
view before in Outlook? No one else has access to the computer either.
Maybe
it's time to reformat the gremlins out.

Thanks though

Arron
 

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