My outlook 2000 still hang

T

tony.johansson

Hello!

The problem is that my outlook 2000 version 9.0.0.2814 hang when I
click the button marked <send and receive>. This happen even when I
have no mail either to send or receive. It seems to happen any time.
The plattform I use is windows 2000 professional.
I have also tried with outlook express 6 also with the same kind of
hang.

Now to the very strange thing.
Next to me there is another computer called B that also have windows
2000 professional but
with outlook express 5 on the same Ethernet LAN actually sitting in
the same switch as the one that is hanging. Note I have exactly the
same setting as the one that is hanging for POP3 and SMTP and the
account name, password and so on. When I use this one called B I never
ever have experienced a hang it always work perfectly. So if I try to
use outlook express 5 on the computer B when outlook 2000 hang it
always work but outlook 2000 hang until it timeout.

As I mentioned this happen often even when I have no mail because
computer B didn't receive any.

I have stopped the AVG E-mail Scanner but the hang problem is still
there.
We have two network card in the computer with outlook 2000 so I have
disabled the one that I don't use but the hang is still there.

I can't cause it to hang it just hang any time. For example when I
arrived to work this morning I checked to see if I had any mail it
hang so I used computer B instead to check my mail.
I have noticed when it hang if I then send a mail to myself the hang
will usually be released and work for a while.

So because I can always click on the <send and receive> on computer B
when outlook 2000 hang the problem must be on my computer it can't be
located on either POP3 server or SMTP server.

I have set the server timeout to 5 minutes
When it hang it says connecting to server and then after some time I
get this message
Here is the error message in Swedish
"En timeout inträffade vid kommunikation med servern. (Konto:Min
mail,POP3-server:
mail.uht.se, Felnummer:0x800ccc19)."

In English it says something like
A timeout has occurred when comminicating with the server.(Account
Min mail,POP3-server:mail.uht.se, Error number: 0x800ccc19).

It's very annoying and irretating problem that I do want to get rid
of as soon as possible.

Does anyone have any suggestion what is causing this kind of strange
problem.

//Tony
 
C

createwindow

Hello!

The problem is that my outlook 2000 version 9.0.0.2814 hang when I
click the button marked <send and receive>. This happen even when I
have no mail either to send or receive. It seems to happen any time.
The plattform I use is windows 2000 professional.
I have also tried with outlook express 6 also with the same kind of
hang.

Now to the very strange thing.
Next to me there is another computer called B that also have windows
2000 professional but
with outlook express 5 on the same Ethernet LAN actually sitting in
the same switch as the one that is hanging. Note I have exactly the
same setting as the one that is hanging for POP3 and SMTP and the
account name, password and so on. When I use this one called B I never
ever have experienced a hang it always work perfectly. So if I try to
use outlook express 5 on the computer B when outlook 2000 hang it
always work but outlook 2000 hang until it timeout.

As I mentioned this happen often even when I have no mail because
computer B didn't receive any.

I have stopped the AVG E-mail Scanner but the hang problem is still
there.
We have two network card in the computer with outlook 2000 so I have
disabled the one that I don't use but the hang is still there.

I can't cause it to hang it just hang any time. For example when I
arrived to work this morning I checked to see if I had any mail it
hang so I used computer B instead to check my mail.
I have noticed when it hang if I then send a mail to myself the hang
will usually be released and work for a while.

So because I can always click on the <send and receive> on computer B
when outlook 2000 hang the problem must be on my computer it can't be
located on either POP3 server or SMTP server.

I have set the server timeout to 5 minutes
When it hang it says connecting to server and then after some time I
get this message
Here is the error message in Swedish
"En timeout inträffade vid kommunikation med servern. (Konto:Min
mail,POP3-server:
mail.uht.se, Felnummer:0x800ccc19)."

In English it says something like
A timeout has occurred when comminicating with the server.(Account
Min mail,POP3-server:mail.uht.se, Error number: 0x800ccc19).

It's very annoying and irretating problem that I do want to get rid
of as soon as possible.

Does anyone have any suggestion what is causing this kind of strange
problem.

//Tony

Hi Tony,

Because both email programs are failing it would indicate a network
problem or rootkit virus (or similar). But, I'm thinking this is more
like a corrupt anti virus component.

Try uninstalling ALL AVG and other spyware tools (if any). Also remove
any add-on firewall's. Reboot the machine.
Also give the command chkdsk /f in a command prompt and reboot to
check (and fix) your file system.

Does your machine still hang now?

CreateWindow

http://mymessagetaker.com
The while-you-were-out message taking program you have been looking
for!
 
K

K. Orland

I would point the finger at your antivirus. Unfortunately, just turning off
the mail scanning feature is not enough. You should uninstall, reboot, and
reinstall. Make sure this time that you don't use the incoming/outgoing mail
scanning feature. Your real time antivirus scan engine will catch anything
that comes in. Also, make sure you're not polling for mail more frequently
than 10 minutes.

Let me know if this helps.
 

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