My Outlook 2003 won't open or repair after trying to update

[JL]

I downloaded the security updates and they won't load. I did a repair on my
office products and it failed. I went to KB to try and fix that and my word
and excel work but my outlook won't open. When I click on the outlook, I get
the install window then the message "opertion failed die to an installaion
problem. Restart and try again. If the problem persists, please reinstall."
I tried to repair from the cd and then reinstall from the cd and both
failed. If I uninstall and reinstall all I will loose my key.

 

[Susan Ramlet]

Credit goes to Peter Foldes for this suggestion, which has worked
for many people:

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.

3rd. Install the Updates